Told car would be ready on Thursday then when I called Thursday evening told they received the wrong part. When I called Friday I was told didn't know why I was told it would be ready that soon. When it was finally ready and I was told they test drove it for awhile the car overheated and stopped running on the way home and they had to tow it back to the shop to repair something they overlooked that they would have caught if they test drove it longer. Disappointing.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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