Recently had the pleasure of being a customer of Corpus Auto Service. I was actually referred to them by another, very trustworthy mom&pop, garage as they could not properly service my 2014 Range Rover. Last year, my car was serviced by a local garage who had it for over 8 months, trying to get parts and tools to fix my car. Telling me to get rid of my car ASAP that it was nothing but trouble. I happen to really like my car and think it’s a very safe vehicle. When less than a year out of that garage problems started to arise; I found another who took it in. They did some break work and then asses a problem they weren’t quite prepared to deal with. So, when I was told by this other garage that they couldn’t work on my car but they found one who could I was very nervous. I had major PTSD from the last experience not going so well. Nolan at Corpus was not only informative and clear, he shared with me their mechanics qualifications and service history working on Range Rovers. He listened to my concerns and even went so far as to assess the work that had been recently need done by the first garage; never once badmouthing them or anything. Very positive and optimistic. They had my car less than a week and were ready for me to roll it out. It’s driving like NEW!! I appreciated their modern service, way of presenting their assessment, and effective communication. Highly recommend Corpus Auto, great mechanic but more than that great people with good character.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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