I had to wait a week to bring my new Prius for body repair. Then had to wait over a week to drop off my car. They couldn't repair the car because US made parts were back ordered. I have been a loyal Conicelli Toyota customer since 1992 having purchased/,leased 12 vehicles.
Besides poor customer service and a nasty attitude they refused to take my business check for the $500.00 deductible. I pushed them hard until they made it clear they would take my check on a one time bssis. D&J Consulting II LLC
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Besides poor customer service and a nasty attitude they refused to take my business check for the $500.00 deductible. I pushed them hard until they made it clear they would take my check on a one time bssis. D&J Consulting II LLC