The way a business treats its customers is the number one issue for me as a consumer. Concord Auto Repair was a very pleasant surprise in that regard, after dealing with many in the area who seem much more interested in what their customers can do for them, instead of the other way round.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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