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Complete Automotive Solutions

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(2,834 Reseñas)
92
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
4
Total de ReScores
5.0
Promedio de ReScores
92
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

We are not your typical auto repair facility, and this starts at the very foundation of our company. We are a 100% Women Owned professional auto repair facility; where other shops may talk about providing a more comfortable atmosphere for all of their customers, especially women, few can back it up by saying that they are 100% Women We are not your typical auto repair facility, and this starts at the very foundation of our company. We are a 100% Women Owned professional auto repair facility; where other shops may talk about providing a more comfortable atmosphere for all of their customers, especially women, few can back it up by saying that they are 100% Women owned. What does this really mean? It means that we have developed a system of providing auto repair services that every customer can feel comfortable the moment they walk in the door; from our facility, to our team, and backed with the confidence that you will never feel pressure for an "up-sale" nor will you ever feel that you are being sold services you do not need. We understand that getting your vehicle serviced can be an intimidating proposition, especially for many women, which is why we not only talk about, but deliver on our commitment that we will treat every customer with Honesty, Integrity, and Respect! These are values that you should not "hope" to get, but rather you should expect from your repair shop! We offer just about every service you would ever need for any vehicle, so you will never need to worry about where to go for your auto repair, detailing, and even auto sales needs; Complete Auto will be here for you! ...more

Categorías
Reparación de automóviles, Cambio de aceite, Reparación de transmisión
Contacto
(585) 426-4869

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
12 Pixley Industrial Pkwy Door #5 Rochester, NY 14624
Reseñas de Complete Automotive Solutions'
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(2,834 Reseñas)

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ANTONIO
Rochester, NY
Ford E-350 Super Duty
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2025
cliente verificadoCliente Verificado
10
Excellent Customer Service and Very Accomodating
I have worked with the team at Complete for years and when I switched to another company, they were top of mind. I operate a custom manufactured vehicle that they were willing to take a look at and were able to perform service and maintenance on it no problem. 10/10.

CF
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2025
cliente verificadoCliente Verificado
10
inspection and oil change
they did my oil change even though i just had an appointment for an inspection. they are awesome

DS
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David S.
Rochester, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/18/2025
cliente verificadoCliente Verificado
10
Quick and easy
Quick and easy and a reasonable price.

Cliente verificado
Rochester, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/17/2025
cliente verificadoCliente Verificado
10
Best service in town
Never disappointed.

MJ
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MARCUS J.
Rochester, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/15/2025
cliente verificadoCliente Verificado
10
Amazing service!
Very professional and quickly assessed my vehicle issues. The price was also very reasonable! I will definitely recommend 👍

RO
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Richard O.
Westgate, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/15/2025
cliente verificadoCliente Verificado
10
Quick, efficient, and thorough.
Prompt and friendly service. Always answers my questions.

DM
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DOMINIC M.
Rochester, NY
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
04/11/2025
cliente verificadoCliente Verificado
0
Make sure you get things in writing.
My employer highly recommended complete automotive solutions. Since recently moving back from Florida I decided to purchase a vehicle just to get me through the winter and the next few months. My initial interaction with Amanda Special was absolutely amazing. In fact, I was so impressed. I left a five star review even before knowing what kind of shop I was dealing with. Usually that’s a really good first impression and a prelude of what to expect when you have customer service as good as Amanda gives .I brought the car to them via tow truck as it had been sitting for a year. I told them all of this and I asked for a look over on the car and a guesstimate as to what it would cost to get it to pass inspection. Amanda told me it would be $30 to do that and they wouldn’t do anything else until I approved it. The vehicle was towed two weeks ago. Complete got the car in today. They couldn’t open the hood so they looked at the vehicle from the underside. They never could figure out how to open the hood and in the process of trying to do so they pulled the entire apparatus out of the interior of the vehicle handle and all in attempts to open it. I decided to pass on the work since the preliminary estimate was far more than with the vehicle is worth. Especially when they told me that they would have to remove the hood and I would have to buy a new one. Today instead of charging me $30 for the inspectionthey charged me $288. Apparently because they couldn’t open the hood and they had to push the car 50 feet down the driveway into the shop. oh but the Good news is they said they waived the $30- gee thanks. I wouldn’t come back here or recommend you to anyone. It Looks like they you some good reviews here or maybe I should not have listened to my coworkers who spoke so highly of you and Reed the other 13 one star reviews instead. Breaking my vehicle and charging me $288 to push it just seems a little extreme, Especially in lieu of how you were recommended to me. This could’ve been a far different relationship for you and me both as I was excited to have a Mechanic. Having owned a restaurant in town myself for many years I know how reviews could be misconstrued. I will tell you I don’t do this often, but you definitely disappointed me today. Complete automotive.
Jack H. de Complete Automotive Solutions respondió el 04/15/2025 11:53 AM

This was a complete misunderstanding and feel terrible about it; I believe our service Manager Nick M. took care of you.  Assuming he did, I would like to request a rescore as these reviews cannot be deleted, but they can be updated.


KM
KATHERINE M.
Rochester, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/11/2025
cliente verificadoCliente Verificado
10
Great place for vehicle inspection!
They were fast and efficient. Also, left no trace footprints or handprints in my car!

Cliente verificado
Webster, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2025
cliente verificadoCliente Verificado
10
Inspections / oil changes
Also completes every order in a reasonable time and they are very friendly and professional.

Cliente verificado
Rochester, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2025
cliente verificadoCliente Verificado
10
Great experience for a simple fix.
Went in for low tire pressure and assumed leak. Reception was nice, quick, and easy. After a reasonable wait all was fixed up, just a nail in the tire, nail removed and hole patched. Very straightforward and no obscurity on the issue and solution. Very reaaonable pricing as well!

PR
PATRICIA R.
Rochester, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/08/2025
cliente verificadoCliente Verificado
10
Inspection/Tire Rotation
The service was quick, as it was last year.

SH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/07/2025
cliente verificadoCliente Verificado
10
Fantastic Service
Quick, easy to deal with, and pleasant to talk to.

AL
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Anthony L.
Rochester, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/07/2025
cliente verificadoCliente Verificado
10
Warranty diagnostic
I brought my jeep into be serviced on my warranty..they gave me details n some suggestions n are calling my warranty co. For the ok to do the job they found wrong under my warranty plan. Very friendly service n communication.ive been here before for service..very professional

DF
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DEBBIE F.
Caledonia, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2025
cliente verificadoCliente Verificado
10
Return customer, third vehicle
I have been bringing my trucks for detailing services for years and have been completely satisfied. Will be going back. They are always friendly and personable.

CV
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CHARLES V.
Rochester, NY
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2025
cliente verificadoCliente Verificado
10
2008 Ford Edge y pipe replacement
awesome job and even cheaper than they quoted! Will definitely recommend them to anyone!
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