And this is why we don’t go to a Harley dealership
So I called this morning to get a muffler welded on not a big deal she said can’t give you a quote over the phone understandable then tells me there is no warranty available because I brought in my own part understandable but because I didn’t buy it from them And they’re not able to mark up the price of my parts they want to mark up my labor charge 20% not understandable needless to say I’ll go to somebody else.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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