These guys are fantastic. I am in the process of selling my truck and was made aware of CARFAX issue over a simple data entry error concerning the odometer that had been done back in late 2023. I stopped in on (8/8/25) to discuss the matter with Max and Adrian. Immediately they sprung into action and were eager to resolve the issue for me. The communication was over the top and resolved that same day. I received an email from Adrian on (8/9/25) detailing the how, when and why he also attached service invoices for my records. This is a level of service far and above what I was expecting. I am extremely grateful for their quick action and resolve.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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