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CMA's Hyundai of Lynchburg

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1,274 Reseñas)
74

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
Reseña Original
Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5
41
Total de ReScores
4.4
Promedio de ReScores
74
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Craft Hyundai is located in Lynchburg, VA and provides service to Central VA including Danville, Southside, and Roanoke. We have a full service repair center, as well as a collision center. From Oil Changes and routine maintenance services, to engine repair and State Inspections, our highly trained technicians can help you with all your Craft Hyundai is located in Lynchburg, VA and provides service to Central VA including Danville, Southside, and Roanoke. We have a full service repair center, as well as a collision center. From Oil Changes and routine maintenance services, to engine repair and State Inspections, our highly trained technicians can help you with all your automotive needs. Call or visit our website to schedule an appointment today! ...more

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(434) 455-7063

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2625 Lakeside Drive Lynchburg, VA 24501
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1,274 Reseñas)

KA
gravatar
Kim A.
Arlington, VA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
05/07/2023
0
Categoría: Service
Looking back now, things don't feel right.
I bought a Hyundai SUV towards the end of last year. I had initially arranged my own financing, but CMA of Lynchburg suggested that I take out a loan from one of their network partners. Six months after purchasing the car, I received a letter from the loan holder stating that I needed a specific type of car coverage. I feel this is something that CMA Hyundai of Lynchburg should have mentioned to me beforehand. They have someone who deals strictly with financing, and this was a pretty big surprise. If I had known this, I would have likely gone with the financing I initially planned on using. At the end, the onus is also on me, I should have read through the entirety of the loan contract. But looking back now, CMA also does not have their hands clean. It seems they were quite focused on closing the sale, and I hope they can improve their communication and transparency with customers in the future.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.