Earl was great-he kept me informed on timing of repairs regularly. If I called to check on progress, he always either answered or called me back that day. I was so glad to have a repair person who actually cared about keeping a customer in the loop. I am very happy he was my contact person.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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