Devon said the business able to help him within an hour. They happened to have the parts he needed and were able to help him on his way. The service was fairly quick and the staff members were extremely helpful.
Karen said she got exactly what she wanted and this business was able to pick her up from her house and take her to her vehicle. They even gave her vehicle a wash which she thought was cool.
Devin said the business always does good work and for a good price. They are extremely courteous and kind, he could not ask for a better business to attend to for his vehicle.
Spoke with Mary. She said the business was very nice and did a good job on her vehicle.
Recomendado
PR
PHILLIP R.
Buena Park, CA
BMW 328i
04/07/2016
Cliente Verificado
2009 BMW Service
Excellent service on this valuable family car. Thank you William and the shop staff for the great service and for finding and getting our brakes back in order for safe operation on our road trips. Very much appreciated.
Recomendado
CL
Cameron L.
La Palma, CA
Ford Pickup
03/26/2016
Cliente Verificado
Categoría: Service
Cameron said he was very happy with the service provided by the business. He thanks them for taking care of his vehicle.
Recomendado
CP
CHANDRIKA P.
Irvine, CA
Mercedes-Benz G500
03/24/2016
Cliente Verificado
Team bends over backwards to provide the best customer service
Hello Jo, just wanted to drop you a note to tell you how wonderful the customer service is at Citywide, Cypress, CA. You really do strive for high quality and your employees reflect your influence beautifully. They are most honest, trustworthy and skilled mechanics in Orange County. I was provided with excellent service at your garage, and I truly appreciate it.
You have a knowledgeable team of technicians. They are incredible. It means a lot to me, as a woman, to have a place that I feel comfortable taking my car. The most important thing is I know that I am getting a fair price and not getting ripped off. Every time I bring my car to your facility they go out of their way to help and are always very polite. The staff has always been very respectful, courteous, and friendly. I am highly pleased with the professional manner in which your mechanics serviced my automobile.
Thank you for restoring my trust in auto repair companies. Your staff was very professional and an absolute joy to work with. They kept me informed throughout the process of the repair and of testing my car to make sure everything was working properly before returning the car to me. I truly believe you have some of the best mechanics in the trade there at Citywide. I’m going to tell everyone I know of my experience. You are truly a company that provides high quality auto repair with integrity, honesty, and excellent customer service at a fair price and with a personal touch.
Thanks to all who make it happen, the team who always bends over backwards to help the customers.
Recomendado
CP
CHANDRIKA P.
Irvine, CA
Mercedes-Benz G500
03/22/2016
Cliente Verificado
The team bends over backwards to get the job done right and provide excellent customer service
Just wanted to drop you a note to tell you how wonderful the customer service is at Citywide, Cypress, CA. You really do strive for high quality and your employees reflect your influence beautifully. They are most honest, trustworthy and skilled mechanics in Orange County. I was provided with excellent service at your garage, and I truly appreciate it.
You have a knowledgeable team of technicians. They are incredible. It means a lot to me, as a woman, to have a place that I feel comfortable taking my car. The most important thing is I know that I am getting a fair price and not getting ripped off. Every time I bring my car to your facility they go out of their way to help and are always very polite. The staff has always been very respectful, courteous, and friendly. I am highly pleased with the professional manner in which your mechanics serviced my automobile.
Thank you for restoring my trust in auto repair companies. Your staff was very professional and an absolute joy to work with. They kept me informed throughout the process of the repair and of testing my car to make sure everything was working properly before returning the car to me. I truly believe you have some of the best mechanics in the trade there at Citywide. I’m going to tell everyone I know of my experience. You are truly a company that provides high quality auto repair with integrity, honesty, and excellent customer service at a fair price and with a personal touch.
Thanks to all who make it happen, the team who always bends over backwards to help the customers.
Recomendado
Bob N. de Citywide Auto Care respondió el 03/28/2016 11:30 AM
Thank you so much for your support, Chandrika. We made a decision from the beginning that we wanted an auto repair shop that we would send our family to.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.