I called and spoke with Ken this morning when they opened and discussed a used car they had and figured out pricing and explained that im not local and would have to rent a cargo van to get there to purchase the vehicle and even verified everything with him a few times prior to paying for the rental to make it there and set up a scheduled time to come and buy the car. And I showed up a hour and half before the scheduled appointment and they had literally sold the car as I was sitting there and he kept looking at me and said oh yeah there not buying it your good. Well then he vanished and came back and asked if I was interested in any other cars and said no I just rented this cargo van as a one way rental to buy the car and drive it home that is almost 2 hours away. We'll they sold the car to the other people and then wanted to stick me with a couple other cars that weren't even comparable, and said I was crazy to not want them instead. Well before I acted a fool I said I would not be doing business with there company because the trust was gone and now im out several hundred dollars and my entire day gone to waste. I was definitely treated like garbage. And lied to many times. I would take your money elsewhere unless you want to do business with people who have zero respect or integrity. Where i come from we treat people with respect and honesty. And I did no get that here. Ken and Phil do better have a little respect for people and just be honest.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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