We completely understand that having your car out of commission for an extended period is about as enjoyable as watching paint dry. It's clear that our communication fell short of your expectations, and that’s not the level of service we aim to provide. We apologize for the multiple date changes and the inconvenience it has caused you. We appreciate you bringing these concerns to our attention and will certainly take steps to improve. If you're willing, we'd love the chance to turn this situation around and restore your faith in us. Your experience matters, and we are here to address any lingering issues.
