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Chris Matthews Automotive

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(771 Reseñas)
98
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
98
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
(910) 454-9099

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4690 Long Beach Rd SE Southport, NC 28461

Afiliaciones

ASE
ASE - Master Certification
Technet
Reseñas de Chris Matthews Automotive 's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(771 Reseñas)

BD
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Bob D.
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/17/2024
10
Met my high standards
First time having service performed on my Porsche by a non-dealership and had some concerns going in. The service process differs on my car from one generation to the next and requires a skilled
/experienced technician. The team at CM took the time to understand what was required and performed the the work in a professional manner that was every bit as good as what you would get from the Dealership. Hope this helps any undecided readers who may have concerns about their work being done right. It will be!

DF
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Dave F.
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2024
10
First interaction with them went great
Car threw an error code (aka idiot light) and Autozone recommended Chris. They got me in quick, had the part delivered same day AND fixed for a reasonable price. Took me out to the shop and showed me the issue w/explanation. These guys are the real deal and Victoria in the office made me feel like family. Checks all the boxes.
Chris M., Owner de Chris Matthews Automotive respondió el 03/11/2024 09:32 AM

Thanks for taking the time to share your experience, Dave! We're glad to hear that we could quickly resolve the issue with your car and provide a transparent explanation of the repair. We believe in treating our customers like family, and we're thrilled that Victoria made you feel that way. We appreciate your support and look forward to providing exceptional service in the future. Drive safely!


DC
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Donna .
Lakeland, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/05/2024
10
Love this place
Everyone there is great to work with, I am so sorry I cannot remember her name but she was always so helpful to me. .I am now living in FL and I miss the great service and the people there probably coming back to sell the car.Love u guys .
Chris M., Owner de Chris Matthews Automotive respondió el 02/05/2024 12:37 PM

Dear Donna, Thank you for taking the time to share your positive experience with us! Victoria is at the front desk, and we are happy to hear that you had a great time working with our team, and appreciate your kind words about our helpful staff. We wish you all the best in Florida! Best regards, Chris Matthews Automotive


PD
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Paulette D.
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2023
10
Great!!!
Wonderful as usual!! Listens to all my requests.
Chris M., Owner de Chris Matthews Automotive respondió el 12/14/2023 09:33 AM

Thank you, Paulette, for your kind review. We truly appreciate your business and it's been a pleasure to assist you. We strive to make sure all our customers walk away happy and we're glad to hear we accomplished that for you. We welcome you back anytime!


DW
Daniel W.
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/15/2023
cliente verificadoCliente Verificado
Categoría: Service
Daniel said that they are super friendly and are his go-to place when he is in town.
Recomendado
Chris M., Owner de Chris Matthews Automotive respondió el 11/18/2023 09:32 AM

We are so glad to hear that you have made us your go-to place. Our team strives to make sure that our customers are always taken care of in a friendly manner. We look forward to continuing to provide you with the best service.


TJ
Traci J.
Oak Island, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/08/2023
cliente verificadoCliente Verificado
Categoría: Service
Traci said they got her in and out, in a day's notice. Everybody was very pleasant, it was a wonderful experience and she will be back.
Recomendado
Chris M., Owner de Chris Matthews Automotive respondió el 11/11/2023 09:33 AM

Thank you so much for your positive review, Traci! We are so glad to have been able to get you in and out in a day's notice and that everyone was so pleasant. We strive to make sure all of our customers have the best possible experience when they come in for service. We look forward to seeing you again soon!


JM
Jarod M.
North Carolina
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/07/2023
cliente verificadoCliente Verificado
Categoría: Service
Jarod said they went above and beyond.
Recomendado
Chris M., Owner de Chris Matthews Automotive respondió el 11/10/2023 09:33 AM

Thank you for the positive review, Jarod! We take pride in providing exceptional service and are glad that we exceeded your expectations. We strive to make sure that our customers are satisfied with their experience. We appreciate your patronage and look forward to seeing you again soon.


MM
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MICHAEL M.
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/05/2023
cliente verificadoCliente Verificado
10
Check Light On My Toyota Highlander
Check light and VSC indicator came up on my dashboard. I have been using Chris Matthews to address pretty much every service issue that my Toyota Highlander and Avalon might need for about a year now. Made a reservation, the problem was fixed, and the root issue wasn't anything too serious. I thought the cost to repair was fair and reasonable. I have total confidence in the team at Chris Matthews starting with Victoria who manages the front desk. My wife and I have had a pleasant experience each and every time.
Chris M., Owner de Chris Matthews Automotive respondió el 11/08/2023 09:32 AM

Thank you for your continued support, Michael! We are so glad you have been pleased with the service we have provided for both of your vehicles over the past year. It's wonderful to hear that we were able to quickly identify and fix the root issue of your Check Light and VSC indicator. We appreciate your confidence in our team and are delighted to hear that you and your wife have had a positive experience each and every time. We look forward to helping you with any of your future automotive needs.


HH
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HARVEY H.
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/26/2023
cliente verificadoCliente Verificado
9
Just a suggestion
I would inform the customer that there is additional cost for using a credit card while making the appointment. If I knew ahead of time I would have brought a check when picking up my car.
Chris M., Owner de Chris Matthews Automotive respondió el 10/29/2023 09:32 AM

Thank you, Harvey, for this wonderful review! We are very pleased to hear about your experience and apologize for any inconvenience caused. We take your feedback seriously and are taking measures to make sure customers are informed of any additional charges when making an appointment. Your satisfaction is our top priority, and we appreciate your patronage.


Cliente verificado
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/24/2023
cliente verificadoCliente Verificado
10
Engine replacement and so on
Chris and his team is really professional , they taking the time to explain what needs and not to be done, excellent job they did and they got me for customer. Your gift them a shot , the best in Southport.
Chris M., Owner de Chris Matthews Automotive respondió el 10/27/2023 09:33 AM

Thank you for sharing your experience with us. We are so glad that you enjoyed the high level of service you received from Chris and his team. We appreciate you taking the time to recommend us to others. We strive to provide excellent customer service and are delighted that we have achieved this for you. Please do not hesitate to contact us if you have any further questions or concerns.


EW
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Eric W.
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/20/2023
cliente verificadoCliente Verificado
10
WILSONSPEEDLLC approved!!!!
Great group to work with. Customer service is stellar!!!!
Chris M., Owner de Chris Matthews Automotive respondió el 10/23/2023 09:33 AM

Thank you so much for your kind words, Eric! It is our goal to provide excellent customer service and we are thrilled to have exceeded your expectations. We truly appreciate your business and look forward to serving you again!


JF
Joe F.
Bolivia, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/19/2023
cliente verificadoCliente Verificado
Categoría: Service
Joe said that they were great.
Recomendado
Chris M., Owner de Chris Matthews Automotive respondió el 10/22/2023 09:32 AM

Thank you for the great review, Joe! We strive to provide excellent customer service and it's wonderful to hear that you enjoyed your experience. We look forward to seeing you again in the future.


SD
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Steve D.
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/18/2023
cliente verificadoCliente Verificado
10
Quick work needed
I needed work do fast. Was done completely and timely.
Chris M., Owner de Chris Matthews Automotive respondió el 10/21/2023 09:33 AM

Thank you for the great review, Steve! We strive to provide a fast and efficient service to all our customers and are glad that we achieved that for you. We appreciate your business and hope to see you again soon.


MB
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MELISSA B.
Leland, NC
Ford Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/18/2023
cliente verificadoCliente Verificado
10
Professional
We are always pleased with our service and timeliness. We only take our vehicles to Chris’, and most times it requires a tow. Victoria always goes above and beyond to help get everything set up.
Great place, Great people
Chris M., Owner de Chris Matthews Automotive respondió el 10/21/2023 09:33 AM

Thank you for your loyal business, Melissa! We really appreciate your kind words and the fact that you have been coming to Chris Matthews Automotive for such a long time. We strive to provide timely service and excellent customer care, and we are so glad to hear that Victoria was able to help you out. We look forward to assisting you again soon.


MT
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MARY T.
Southport, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/13/2023
cliente verificadoCliente Verificado
10
Good customer service
Quick reliable service, very good job.
Chris M., Owner de Chris Matthews Automotive respondió el 10/16/2023 09:32 AM

Thank you Mary, we really appreciate your kind feedback. Our team works hard to ensure every job is done right and we are glad to have met your expectations.

Cupones de servicios y Publicaciones
Thanks for the fantastic review! We're thrilled to hear about your positive experience with us. Rest assured, we'll continue to provide top-notch service for all your automotive needs. Let's keep those wheels rolling! ? #CustomerSatisfaction #AutoRepair
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? Thanks for the 5-star review, Teri! ? We're thrilled that you had a smooth experience with your inspection. We appreciate your trust in us! #CustomerSatisfaction #QuickService
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Thanks for the love! ? We strive to deliver the best service at competitive prices and with speedy turnarounds. Your recommendation means the world to us! ?? #CustomerAppreciation #5StarReview
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Hey there! We appreciate your loyalty and trust in us. ? Thank you for choosing Chris Matthews Automotive! We can't wait to see you again! #CustomerAppreciation #FiveStarReview
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Thanks for the ⭐⭐⭐⭐⭐ review, Tori! We're thrilled to hear you had a smooth experience with us. Our team's always happy to help you roll away with a smile! ? #HappyCustomer #SmoothRide
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Thanks for the awesome review! ? We're thrilled to hear that you had a great experience with our team. We're always here to help, no matter how busy it gets! ? #CustomerService #AutoRepair
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? Thanks for the kind words! We're thrilled to hear that you enjoyed our service and staff. Your trust means the world to us! ? #CustomerAppreciation #AboveAndBeyond
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Thanks for the kind words! ? Chris and Victoria are the dream team! We're thrilled to have you as a part of our automotive family. #AboveAndBeyond #CustomerAppreciation
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? We're thrilled to hear about your great experience at Chris Matthews Automotive! Our team takes pride in delivering efficient and fair service. Thank you for noticing our efforts! ?? #CustomerAppreciation #AutoRepair
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Thanks, Curtis! ? We're thrilled to hear you had a great experience with our customer service and workmanship. We're here to keep your ride in top-notch condition! ?? #CustomerSatisfaction #TopNotchService
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????? Thank you for your kind words! We strive to provide excellent service with a smile every time! #ChrisMatthewsAutomotive #Southport ??
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? Thank you for the 5-star review! ⏱️ We're glad we could get your service done on time and keep you informed along the way. ?? We appreciate your recommendation! #GreatService #HappyCustomers #Southport
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? Thank you for your amazing review! ? We're thrilled we could help fix your tire and provide excellent service. ?️ We appreciate your support! ? #CustomerAppreciation #ExcellentService #ChrisMatthewsAutomotive #Southport
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? Thank you for your ⭐⭐⭐⭐⭐ review! We're thrilled to hear that we could help you with your car. Chris is grateful for your kind words and appreciates your recommendation. ?? #CustomerSatisfaction #ProfessionalService #Southport
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? Thank you for your kind words! We're thrilled to hear that Victoria was able to assist you in a difficult situation. ?? We appreciate your support! #CustomerSatisfaction #GreatService #ChrisMatthewsAuto #Southport
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? Thank you for the 5-star review! We're glad you had a quick and hassle-free inspection experience with us. ⏰? #EfficientService #QuickInspection #HappyCustomers #ChrisMatthewsAuto #Southport
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Thanks for the kind words, Michael! ? We're so excited to be the new owners of Chris Matthews Automotive in Southport. #ChrisMatthewsAutomotive #Southport ??
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Thanks for the kind words, Adrienne! ? We're so glad you trust us 100% and appreciate your recommendation. ? #Southport #TrustUs #ChrisMatthewsAutomotive
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Thanks for the kind words, Carol! We're so glad you've been with us for 4 years and appreciate your loyalty. We strive to provide great service and honest insights. ? #Southport #ChrisMatthewsAutomotive #CustomerService #HappyCustomers
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Thanks for the kind words, Tim! We're proud to continue the great service you've come to expect from us at #MatthewsAutomotive in #Southport. ? #TrustUs #ExcellentService
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Thanks for the kind words, Brenda! We're proud to be your go-to auto shop for all your car needs. ? #Southport #ChrisMatthewsAutomotive #AutoRepair #CustomerSatisfaction ???
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Thanks for the kind words! ? We're proud to provide honest service to our customers in Southport. #ChrisMatthewsAutomotive #Southport ???
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Thanks for the great review, Lou! We're so glad you had a great experience with us. ? #ChrisMatthewsAutomotive #Southport #HonestService #CourteousService ???
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Thanks for the kind words, Leslie! ? We're so glad you trust us with your car. #ChrisMatthewsAutomotive #Southport
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Thanks for the great review, Jonah! ? We're so glad you've had such a great experience with us! #ChrisMatthewsAutomotive #Southport
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Thanks for the kind words, Renee! We're proud to be your go-to for all your Mercedes needs. ? #ChrisMatthewsAutomotive #Southport
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Thanks for the kind words, Shane! ? We're proud to be dedicated to providing the best customer service in Southport. #ChrisMatthewsAutomotive #Southport
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Thanks for the great review, John! ? We're so glad you had a great experience with Victoria, Chris, Ozzie and Marlon! #Southport #ChrisMatthewsAutomotive #CustomerSatisfaction ?
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Thanks for the great review, Wayne! ?We're glad you had a great experience with Chris and Victoria. We strive to provide the best service in Southport. #ChrisMatthewsAutomotive #Southport
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