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Chihuahua Tire Shop

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(92 Reseñas)
83

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
83
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

As a family owned and operated business for nearly 20 years, we understand how important it is that both your vehicle and your tire and repair shop are reliable and trustworthy. We make it our mission to be honest and upfront with you about pricing and repairs, while always striving to be experts in our field. Your vehicle, your family As a family owned and operated business for nearly 20 years, we understand how important it is that both your vehicle and your tire and repair shop are reliable and trustworthy. We make it our mission to be honest and upfront with you about pricing and repairs, while always striving to be experts in our field. Your vehicle, your family and your budget are important to us. Initially started as just used tires and auto repair, we’ve grown into four locations and offer a wide array of auto services. Not only do we specialize in auto repair and maintenance, but we also offer a variety of tires for every price point, customization capabilities, audio work, stereos, and tvs, window tinting and repair services, and much more. And we’ve also become the go-to in the Chicago area for aftermarket parts. ...more

Categorías
Reparación de automóviles, Venta y reparación de neumáticos, Servicios Diesel
Contacto
(630) 844-9500

Horario del Negocio

Mon
8:30 AM - 6:30 PM
Tue
8:30 AM - 6:30 PM
Wed
8:30 AM - 6:30 PM
Thu
8:30 AM - 6:30 PM
Fri
8:30 AM - 6:30 PM
Sat
8:30 AM - 5:30 PM
Sun
closed
* Central Time (Us & Canada)
1201 Aurora Ave Lane Aurora, IL 60505
Reseñas de Chihuahua Tire Shop's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(92 Reseñas)

MM
Michael M.
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/07/2026
cliente verificadoCliente Verificado
5
Great service but make sure to ask questions
Service was great, was done properly and in a timely manner. The only negative is that I made a call to ask about their rate for installing tires on my car. When I came in to have it done they confirmed the price was correct. But then they asked me if I was going to want the tires balanced as well. Every place I called gave me a rate for installing tires which includes balancing them. But Chihuahua’s said it was an added expense, which changed the total price I had to pay. It ended up being a similar price as other places. But I didn’t like that they quote you a lower rate to get you in the door and last minute they split the process of the service you are getting into different steps that are “added expenses” when it’s something that it’s supposed to be included. It’s like having a price for a hamburger, you order it and at the last minute they ask you if you want it cooked, cause that be an added expense. Common sense says it’s gotta be cooked. Same thing with installing tires. I had tire shops closer to my house but I went there cause of the better rate and ended up being even more than other places I called. So, besides the sketchy pricing, the actual service at the shop was well done and fast. People at the shop are great. Staff at the office? Just make sure to ask every single question as to not to be surprised at the end.
The Team a. de Chihuahua Tire Shop respondió el 02/10/2026 09:38 AM

We appreciate your feedback and are glad you found our service fast and well done—who doesn’t like a speedy tire installation that keeps those wheels rolling? However, we understand your concern regarding the pricing structure. It sounds like you had a bit of a curveball with the balancing costs, which isn't quite the kind of surprise anyone wants when they think they’ve made a straightforward order. We strive to keep our rates competitive, and we recognize that clarity about every part of the service can prevent any head-scratching moments. Your analogy with the hamburger is both accurate and amusing; you definitely shouldn't need to ask if that patty is getting cooked! Rest assured, we'll take your feedback to heart as we continue to improve communication with our customers. If you have further questions, feel free to reach out—consider us your tire whisperers, ready to clarify any details for you!

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.