It took four 4 weeks to fix a small dent in my car door
I had to wait 8 weeks to drop my car off. I should have known that was a bad sign that it was going to take a long time to fix the car. The estimated time of the repair was one week, but the repair could have been done in 2-3 days. It took 4 weeks for them to repair the small dent in the door because they found that the previous repair that they had done on the door several years prior was done incorrectly and the whole door had to be replaced.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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