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Chapman Genesis Of North Phoenix

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(17 Reseñas)
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Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
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Detalles del Negocio

Contacto
(602) 993-3322
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
999 W. Bell Road Phoenix, AZ 85023
Reseñas de Chapman Genesis Of North Phoenix's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(17 Reseñas)

JS
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John S.
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2020
cliente verificadoCliente Verificado
Categoría: Sales
Pressure Free, Fun Experience
Excellent Dealership
Recomendado
RITA M W., Customer Relations Manager de Chapman Genesis Of North Phoenix respondió el 08/14/2020 09:52 AM

Thank you for the excellent review!  I hope you are enjoying you new Genesis.  Please reach out if we can ever be of assistance in the future.

Have a super great day!

Rita Welch

Customer Care Manager
602-298-6245
ritawelch@chapmanchoice.com

TF
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Troy F.
Yuma, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/03/2020
cliente verificadoCliente Verificado
Categoría: Sales
Great experience-new 2020 G70
-I had a very pleasant experience with the purchase of my new 2020 Genesis G70. The sales guy Rafael was awesome to work with and very knowledgeable. The sales manager Brian helped with a smooth process on getting me the deal that I wanted. Customer service was 10/10 and I am glad that I came to this dealership to do business. I will continue to work with these guys because they are honest and don't try to play games and waste time several hours at a dealership. Would recommend to anyone
Recomendado
RITA M W., Customer Relations Manager de Chapman Genesis Of North Phoenix respondió el 08/14/2020 09:54 AM

Thank you for the excellent review!  If we can ever be of assistance in the future please don't hesitate to reach out.

Have a super great day!

Rita Welch
Customer Care Manager
602-298-6245
ritawelch@chapmanchoice.com

JH
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John H.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2020
cliente verificadoCliente Verificado
Categoría: Sales
Cudo's to Shane!! Salesman excellence!
Sales experience was above average. Toured service waiting facilities and was greatly disappointed. Traded in a Lexus & their service dept waiting area was excellent. Same with Mercedes which is what my wife has. Need to bring that area up to Genesis standards!!
Recomendado

SL
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Steven L.
Cave Creek, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/15/2020
cliente verificadoCliente Verificado
Categoría: Sales
People were friendly and easy to work with!
I would have no reservations recommending Chapman Genesis to a friend or co-worker.
Recomendado

DC
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Dennis C.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2020
cliente verificadoCliente Verificado
Categoría: Sales
Overall good
They did a great job in coming to where I live for a test drive. They worked with me on the payments. I would highly recommend getting a price in writing and not listening to their price on the phone. I was quoted a lease payment of $488/month, after they had already run my credit, but then the written offer came in at $595/month.
Recomendado
RITA M W., Customer Relations Manager de Chapman Genesis Of North Phoenix respondió el 05/07/2020 11:37 AM

Thank you for the great review!  We apprciate your business and look forward to seeing you again in the future.

Have a super great day!

Rita Welch
Customer Care Manager
602-298-6245
ritawelch@chapmanchoice.com

BB
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Brian B.
Phoenix, AZ
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/09/2020
cliente verificadoCliente Verificado
Categoría: Sales
In and Out
This had to be one of the fastest car deals I've ever experienced, in a good way. I found a G70 I wanted, negotiated a price and was in and out of finance fast. 5 Stars for that, but if you are expecting high end vehicle( Audi, BMW, ect.) experience that's not there. The staff was friendly and welcoming, with a good selection of vehicles.
Recomendado
RITA M W., Customer Relations Manager de Chapman Genesis Of North Phoenix respondió el 04/09/2020 01:54 PM

Thank you for the good review.  Have a super great day!

Rita Welch

Customer Care Manager
602-298-6245
ritawelch@chapmanchoice.com

CK
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Carol K.
Peoria, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2020
cliente verificadoCliente Verificado
Categoría: Sales
Purchase 2020 Genesis G80
Veda, our saleslady, was very helpful in selecting the auto before and after the sale. She had advice that worked very well on the exterior and the interior of the auto. The sales manager and his assistant knew exactly how to ground the 2018 G80 that we had.
Recomendado
RITA M W., Customer Relations Manager de Chapman Genesis Of North Phoenix respondió el 04/09/2020 01:53 PM

Thank you for the wonderful review!  Thank you for taking the time to complete it.

Have a super great day!  

Rita Welch
Customer Care Manager
602-298-6245
ritawelch@chapmanchoice.com

DS
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Daniel S.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/16/2020
cliente verificadoCliente Verificado
Categoría: Sales
Teamwork from Sales to Service to Management par excellence
Rafael worked for weeks to get the exact calculation of color exterior and interior that I wanted. George suggested the portal read which is fabulous and striking and I wouldn’t have it any other way. But Chappman Hyundai training on bell road is incredible. Jaime’s service team is the best care team I have ever had!
Recomendado
RITA M W., Customer Relations Manager de Chapman Genesis Of North Phoenix respondió el 02/17/2020 07:07 AM

Mr. Stockich,
Thank you for he amazing review.  We truly appreciate your business and look forward to taking care of your vehicle needs for years to come.

Have a super great day!

Rita Welch
Customer Care Manager
602-298-6245
ritawelch@chapmanchoice.com

HH
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Hylan H.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2019
cliente verificadoCliente Verificado
Categoría: Sales
Everyone was easy to work with and courteous.
This is a great place to do business if you are in the market for a Genesis. Give them a chance I'm sure you will be pleased.
Recomendado

SC
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Scott C.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2019
cliente verificadoCliente Verificado
Categoría: Sales
Great experience at Chapman Genesis Bell Rd
Rafael and Michael were excellent to work with during the process of getting my new Genesis. They were low pressure and certainly earned my business. It’s the second vehicle in my household from this dealership. Would definitely recommend them.
Recomendado

JS
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James S.
Scottsdale, AZ
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/11/2019
cliente verificadoCliente Verificado
Categoría: Sales
see comments on previous page
i might recommend this business but i would tell that person that it is imperative that all negotiations be exactly what is agreed to

this wasnt an option...only yes or no
No Recomendado

DC
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Dale C.
Glendale, AZ
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
07/13/2019
cliente verificadoCliente Verificado
Categoría: Sales
Last minute prices switch
As explained previously a last minute switch to higher price half way thru the deal made me think I could not get out of the deal. Suspect it was a clever trick that might be used again.
No Recomendado

LC
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Luther C.
Pahrump, NV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2019
cliente verificadoCliente Verificado
Categoría: Sales
car pricing
very happy
Recomendado
RITA M W., Customer Relations Manager de Chapman Genesis Of North Phoenix respondió el 06/24/2019 04:39 PM

Thank you so much for the great feedback!  We truly value your business and look forward to helping you with your vehicle needs in the future.

Have a super great day!

Rita Welch
Customer Care Manager
602-298-6245
ritawelch@chapmanchoice.com

MC
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Michael C.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/10/2019
cliente verificadoCliente Verificado
Categoría: Sales
very responsive
very good deslership
Recomendado
RITA M W., Customer Relations Manager de Chapman Genesis Of North Phoenix respondió el 06/24/2019 04:39 PM

Thank you so much for the great feedback!  We truly value your business and look forward to helping you with your vehicle needs in the future.

Have a super great day!

Rita Welch
Customer Care Manager
602-298-6245
ritawelch@chapmanchoice.com

JB
gravatar
Jay B.
Scottsdale, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/12/2019
cliente verificadoCliente Verificado
Categoría: Sales
Easy experience
No pressure to buy, knowledgable sales staff.
Recomendado
RITA M W., Customer Relations Manager de Chapman Genesis Of North Phoenix respondió el 06/24/2019 04:38 PM

Thank you so much for the great feedback!  We truly value your business and look forward to helping you with your vehicle needs in the future.

Have a super great day!

Rita Welch
Customer Care Manager
602-298-6245
ritawelch@chapmanchoice.com
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