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SureCritic / Mantenimiento del coche / Certified Express Lube and Auto Service
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Certified Express Lube and Auto Service

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,405 Reseñas)
93
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Detalles de la Puntuación

5 stars
93%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
93
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Welcome—we are your partner in automotive excellence and community support. Our mission is clear: provide swift solutions and exceptional service for all. Welcome—we are your partner in automotive excellence and community support. Our mission is clear: provide swift solutions and exceptional service for all.

Categorías
Mantenimiento del coche, Reparación de automóviles, Taller de reparaciones
Contacto
(502) 241-7166
Closed
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6540 W Highway 146 Crestwood, KY 40014-8751
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Afiliaciones

Reseñas de Certified Express Lube and Auto Service's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,405 Reseñas)
Escribir una Reseña
Reseñas Recientes
SK
gravatar
STEVE K.
Infiniti M35
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
04/29/2013
cliente verificadoCliente Verificado
misdiagnosed problem
I brought my car in for a problem concerning not being to start the car. I requested that all components be investigated including battery, starter and alternator and was told that they could not find anything wrong with my car. Once I got home and had to start my car again, it would not stop and therefore I had to have it towed to the shop. I was then told that it was a sensor in the starter and had to have it replaced. I was not happy that this was not found the first time. I have emergency road side service with my car insurance company and had to call them twice for the same problem which could have been avoided had I received the proper diagnosis the first time. I'm am still rating you a 4/5 because when my car did not start the second time, I contacted your shop and they sent the mechanic out to try and jump my car. The portable battery charger did not work and the mechanics did not have actual jumper cables with them and I had to supply those. My car still did not start and therefore I had to have it towed. The car was repaired that day and I had received a discount card in the mail which I did not have with me and they would not apply the discount for labor charges which was disapointing since we had just spent almost $1,000 on repairs for my husband's explorer. On the positive side, the staff is very courteous, and professional and did what they could to resolve my problem promptly that day.
Recomendado
Cupones de servicios y Publicaciones
We're grateful to our loyal customers for their support! ? Even after a change in ownership, our commitment to excellence remains unwavering. Thank you for being with us on this journey! ?
When your review says it all, we couldn't agree more! ? We're revved up and ready to keep your vehicle happy and healthy. Thanks for trusting us with your ride—let's keep that engine purring! ?? #HappyCustomers #ExpressLubeLove
We're thrilled to hear you enjoyed our excellent service! ?✨ Friendly faces and reasonable prices are our specialty! Thanks for the recommendation—you're the fuel to our engine! ?️ #CustomerAppreciation #CertifiedExpressLube
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We’re thrilled to hear you appreciate our honesty and customer service! No upselling here—just genuine care for your ride! We’ll keep your wheels in top shape so you can roll on with confidence. Thanks for choosing us!
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Thanks for taking the time to leave us such an amazing review! ? We're thrilled to have been your go-to for the past 10 years. Your support and kind words mean the world to us! #CustomerAppreciation #CertifiedService
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Thanks for the 5-star review! We're thrilled to hear that you had an excellent experience with our customer service. ? Our team is always here to keep your car running smoothly! #CustomerService #AutoCare
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Thanks for the 5-star review! ? We're thrilled to hear that you found our team personable and knowledgeable. Keeping your car in top shape is our mission! ? #CertifiedExpressLube #CarMaintenance
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Thanks for the 5-star review, Norman! ? We're thrilled to hear that you had a great experience with our team and found our service top-notch. We're here to keep your wheels rollin' smoothly! #CustomerSatisfaction #TopNotchService
Más información
Thanks for the 5-star review, Laura! We're thrilled to hear you had a great experience at Certified Express Lube and Auto Service. ? Our team is always here to keep your car running smoothly! #CertifiedExpressLube #HappyCustomers
Más información
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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