My car was “fixed” by a body shop prior to Classic Collision (CC) acquiring them. It was a terrible business experience and a painting disaster. CC stepped up and rectified the situation through their Monroe, NC location. Darel, the manager, was professional and a pleasure to work with. Things do not always go well in business and the true measure of a company is how they respond. CC thoroughly exceeded my expectations!!!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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