First time at this business. I called first thing in the morning to see about getting my car smog check done. They said they had an opening at 9a.m. I asked how long it would take and they said it would be about fifteen minutes. I showed up at 8:57a.m. and they were helping another customer. After a short wait, I told them about my appointment and the paperwork was processed. After another few minutes, I was able to pull my car into place and the technician hooked up the machine and started the test. When the test was done and the payment made, I went back to my car and was surprised to see it was only 9:20 a.m.! Back to work in record time and happy to find a great car repair shop so close.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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