I don't normaly get my oil changed by others. I like to do it myself so I know it gets done correctly. I took a chance and used the sale they had on Thursday night for an oil change. The mechanic seemed very knowledgeable. Thank god I dont' live very far away. The drain plug on the oil pan was not tight. When I got home I noticed a line of oil in the road and a puddle of oil under my vehicle in my driveway. I crawled under to look and hand tighten the plug. Not impressed at all. Lets see how they handle me when I go back to communicate this to them. Right now I would not recommend this business to anyone. If they can't get an oil change right how do you trust them on other repairs?
No Recomendado
Jacque J. de Cedar Diffley Bp & Auto Repair respondió el 07/29/2013 10:49 AM
The mechanic who did your oil change is new and this was his first evening working alone. May have been nervous. This is not an excuse. As you can see by our reviews this is something that has not happened before. We are sending you a $25 BP gift card as an apology and we hope you will give us another chance in the future.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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