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SureCritic / Mantenimiento de automóviles / Castrol Premium Lube Express
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Castrol Premium Lube Express

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(581 Reseñas)
76
Escribir una Reseña

Detalles de la Puntuación

5 stars
85%
4 stars
7%
3 stars
2%
2 stars
1%
1 star
3%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
76
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

At Castrol Premium Lube Express (EL SOBRANTE, Store #1509) we pride ourselves on providing every customer with outstanding, professional service. We offer oil changes, transmission services, tire rotation/inflation, fuel system maintenance, engine flush services, radiator services, and cabin air filter services. At Castrol Premium Lube Express (EL SOBRANTE, Store #1509) we pride ourselves on providing every customer with outstanding, professional service. We offer oil changes, transmission services, tire rotation/inflation, fuel system maintenance, engine flush services, radiator services, and cabin air filter services.

Categorías
Mantenimiento de automóviles, Mantenimiento del coche, Reparación de automóviles
Contacto
(510) 222-2300
Closed
Horario del Negocio

Horario del Negocio

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 3:30 PM
Sun
closed
* Pacific Time (Us & Canada)
3220 San Pablo Dam Rd El Sobrante, CA 94803
Obtener Direcciones
Reseñas de Castrol Premium Lube Express'
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(581 Reseñas)
Escribir una Reseña
Reseñas Recientes
Cliente verificado
Hercules, CA
2014 Jeep Wrangler
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/01/2024
cliente verificadoCliente Verificado
5
Fast and Efficient
I’ve been getting my oil changed at this location for years and have always been satisfied with the service. Although I don’t always trust it when they change the oil then have me start the engine BEFORE a showing me the dip. But it’s all good.
RG
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REBECCA G.
El Sobrante, CA
2007 Lexus RX 350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2024
cliente verificadoCliente Verificado
10
My Go To Place
Castrol Premium Lube Express has been my go to place for all my oil changes for 9 years. Friendly and fast service.
HA
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HECTOR A.
Hercules, CA
2016 Toyota Camry
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2024
cliente verificadoCliente Verificado
10
Oil change-good job!
Great customer service. Appreciate the update as the car is being serviced .
MF
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MIKE F.
Crockett, CA
2008 Honda Fit
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/13/2023
cliente verificadoCliente Verificado
10
I went in to get my oil changed
The people that work there are excellent! We have been going there for 10 years or so and we have always had a great experience with them! They get to your car as quick as they can, they do all the extras like filling up fluids and tires and they are always courteous to us. I always recommend this place.
HA
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HECTOR A.
Hercules, CA
2016 Toyota Camry
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/20/2023
cliente verificadoCliente Verificado
10
Good customer service.
Friendly crew. Knowledgeable. Great customer service.
Cliente verificado
El Cerrito, CA
2015 Subaru Impreza Sedan
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
07/11/2023
cliente verificadoCliente Verificado
6
Oil change
Quick service but way overpriced.
VY
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Victoria Y.
Roseville, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/11/2023
10
Excellent detailed work
I have been taking my cars to this location for several years now. I get excellent service the guys are professional at every job they do. The owner is fantastic he always contacts me when it’s time to bring my car in and I very much appreciate that! I’ll never take my cars to any place else.
JW
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JOHN W.
El Sobrante, CA
2017 Toyota RAV4 Hybrid
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/07/2023
cliente verificadoCliente Verificado
10
Oil change
It was busy when I arrived. But the staff worked quickly and diligently. They spoke clearly and professionally.
Cliente verificado
2016 Toyota RAV4
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/04/2023
cliente verificadoCliente Verificado
10
Oil change
They were very helpful and accommodating
Cliente verificado
2015 Nissan Sentra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/12/2023
cliente verificadoCliente Verificado
10
Oil change
They do such a great job with customer service here, that’s why I always come back.
AP
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ANDY P.
2002 Honda Civic
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/07/2023
cliente verificadoCliente Verificado
9
Friendly, easy oil change
The crew was quick and attentive.
Answered all my questions. Thanks guys.
EG
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ELAINE G.
2017 Toyota Prius
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/14/2023
cliente verificadoCliente Verificado
10
Profesional
Quick professional service
JS
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JOEL S.
2015 Subaru Impreza Sedan
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2023
cliente verificadoCliente Verificado
9
Efficient, thorough, professional
The staff here are the best. No BS. No mystery delays. They communicate everything. All around professional folks.
Lawrence de Castrol Premium Lube Express respondió el 02/06/2023 02:49 PM

THANKS JOEL!

RG
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REBECCA G.
El Sobrante, CA
2007 Lexus RX 350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/27/2023
cliente verificadoCliente Verificado
10
Quick, professional service.
I have been going to Castrol Premium Lube Express for at least eight years. I keep coming back because the team is quick, efficient and professional. The technician in the past has provided me with information on the condition of my air filters and transmission fluid which helps with the overall maintenance needs of my car, which I appreciate.
Lawrence de Castrol Premium Lube Express respondió el 01/30/2023 02:27 PM

THANK YOU FOR COMING TO US THE PAST 8 YEARS. YOU ARE VERY APRRECIATED HERE!

KB
KATHLEEN B.
2019 Chevrolet Silverado 1500
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2022
cliente verificadoCliente Verificado
10
Fast and friendly
Benji (sp?) and his crew were very helpful and very friendly. You can tell they enjoy their job and making their customers happy. The power went out just as they finished changing my oil but that didn’t stop them from finishing the job, making me laugh, and sending me on my way without any delay. When their power came back on Benji was quick to call confirming the total price and sending me a receipt. The great customer service is why I bring all of my vehicles to Castrol Express.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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