Purchased 2023 truck with 18k miles. When arrived tires are almost bald. Even their own delivery driver noted the tires. Carvana and Silver rock refuse to replace tires on a truck I paid over 60k for because the wear is 3/32 and not 2/32. Silver rock tells me take it up with carvana and carvana pushes you off to silver rock. Highly disappointed and horrible. ANY TRUCK with only 18k miles should NOT need tires or be within 1/32 of their usable life!! Will be filing claim against Carvana.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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