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Carss

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(246 Reseñas)
96
Escribir una Reseña
Programar Cita

Detalles de la Puntuación

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
1
Total de ReScores™
5.0
Promedio de ReScores™
96
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Carss is the car repair shop that's "driven to keep you driving" with minimal time or effort on your part.

Crystal Lake's customer-friendly auto repair shop picks up your car, services it, and returns it right to your door. Carss is the car repair shop that's "driven to keep you driving" with minimal time or effort on your part.

Crystal Lake's customer-friendly auto repair shop picks up your car, services it, and returns it right to your door.

Categorías
Mantenimiento de automóviles, Reparación de automóviles, Taller de reparaciones
Contacto
(815) 356-0084
Visitar Sitio Web
Closed
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
261 Liberty Rd Crystal Lake, IL 60014
Obtener Direcciones
Reseñas de Carss'
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(246 Reseñas)
Escribir una Reseña
Reseñas Recientes
KN
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Kim N.
Algonquin, IL
Cadillac CTS Coupe
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2025
cliente verificadoCliente Verificado
10
5 stars
Very through, very friendly, fair priced
DK
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Derek K.
Skokie, IL
Kia Sorento
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2025
cliente verificadoCliente Verificado
10
Excellent Service
Excellent service at a great price.
MS
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Mary S.
Crystal Lake, IL
Buick Verano
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2025
cliente verificadoCliente Verificado
10
Prompt brake light service.
I called CARSS earlier today to ask if I can get a brake light replaced. They were responsive to allow me to come in after my doctor appointment. I am very pleased about the prompt solution. A brake light that is out can be a safety issue, so I am pleased that it was taken care of today
BK
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Brian K.
Mc Ewen, TN
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/22/2025
cliente verificadoCliente Verificado
10
Exceptional Customer Service and Repair
I have been taking my vehicles to CARSS for years and won't even consider any other car repair facility and I live 600 miles away!
I trust CARSS so much I shipped my truck to CARSS for some major work that needed to be done. I flew up to Chicago to pick up my repaired truck and the total cost was thousands of dollars less than the dealership wanted to charge me in my home state.
And, the dealership had misdiagnosed the issue.
CARSS is the best there is evidenced by their superior diagnoses, repair, pricing and customer service.
The Team @. de Carss respondió el 02/24/2025 09:48 AM

Brian, 
We cannot thank you enough for your continued loyalty. We will always take care of your and your families vehicles to the best of our ability, with the best, most practical solutions. We are so very glad that we could keep your truck on the road for many years to come!  We know your beautiful puppy needs some rides in the back!  
Let us know if you have any questions.  We will see you on the next trip through! 

The Team @ Carss Automotive 

Cliente verificado
Crystal Lake, IL
Toyota RAV4
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2025
cliente verificadoCliente Verificado
10
great customer service, quality work, doesn't get any better than this!
great customer service, quality work, doesn't get any better than this!
The Team @. de Carss respondió el 02/24/2025 09:50 AM

Thank you so much for your kind review.  We are so happy we could be of help.  We will see you next time.

The Team @ Carss Automotive

MC
Mike C.
Algonquin, IL
Subaru Forester
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2025
cliente verificadoCliente Verificado
Categoría: Service
Mike said been there before, the service had always been good, seem reliable and honest.
Recomendado
BB
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Brenda B.
Mchenry, IL
Jeep Grand Cherokee
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2025
cliente verificadoCliente Verificado
10
Oil cooler & then some!
Don’t hesitate to take your car here. Very honest, informative and was the best price to do the work I needed done. They really know what they are doing here!
The Team @. de Carss respondió el 02/11/2025 06:23 AM

Brenda, 
Thank you so very much for your kind review. We were so glad we could help! 
We look forward to seeing you again. 

The Team @ Carss Automotive

Cliente verificado
Lakemoor, IL
Toyota Corolla
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2025
cliente verificadoCliente Verificado
10
Good service
Car was picked up when expected. Communication was kept throughout the day. And the car was delivered when promise.
Cliente verificado
Crystal Lake, IL
Lexus RX 350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2025
cliente verificadoCliente Verificado
10
Oil Change
So pleasant to deal will excellent work and done quickly.
KE
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Kaitlyn E.
Mchenry, IL
Toyota Prius c
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2025
cliente verificadoCliente Verificado
10
Battery installation
I've been trusting CARSS with my cars for many years now (15?) and they always do great work.
DC
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Deloris C.
Crystal Lake, IL
Jeep Cherokee
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2025
cliente verificadoCliente Verificado
10
Dead Battery.
Would highly recommend them. They were friendly, courteous and efficient. Called to see when it would be ready and then they called me later to update. Were very honest. Thought I needed a battery but it just needed charging. And informed me I need to drive it more to keep it charged.
CB
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Candi B.
Cary, IL
Ford Explorer
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/16/2025
cliente verificadoCliente Verificado
10
Friendly, Fair, and Fast!
CARSS came highly recommended to us when we were looking for a local place we could trust for our auto repairs and all the rave reviews don’t lie! They are very accommodating and take the time to answer questions/offer options. This is officially my go-to place now!
FV
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Frank V.
Village Of Lakewood, IL
Toyota Camry
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/15/2025
cliente verificadoCliente Verificado
10
Oil change
Always professional and conscious of my time…..
JK
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John K.
Lake In The Hills, IL
Chevrolet Cruze
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/11/2025
cliente verificadoCliente Verificado
10
Great service.
Very pleased with recent repair on my car by these folks at Carss automotive.
Doug, Meaghan and crew did a great job in expediting the work.
Knowledgeable, understanding and trustworthy staff made my service visit an easy one.
Thank you to all your employees!
EJ
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Eugene J.
Algonquin, IL
Toyota Camry
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2025
cliente verificadoCliente Verificado
10
The experience was grest
The staff there were very knowledgeable and helpful.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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