Mike said the business speaks to the customer and they always try and get to the root of the problem. They see what's wrong or what may be wrong and they try their best. If they cannot, they don't try and steal his money and they keep him in the loop.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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