Spoke with Robert's daughter in-law. She said the mechanic was not very professional. He was rattling things off to her about her vehicle which she didn't understand . Her muffler is lose and he told her it wasn't covered under the bumper to bumper warranty. However, the manager was nice.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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