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Bennington Hyundai

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(466 Reseñas)
-100

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 1.9/5Calificación general 1.9/5Calificación general 1.9/5Calificación general 1.9/5Calificación general 1.9/5
12
Total de ReScores
4.8
Promedio de ReScores
-100
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Bennington Hyundai is staffed with factory certified technicians who are trained to ensure your Hyundai runs well for the road ahead. Bennington Hyundai is staffed with factory certified technicians who are trained to ensure your Hyundai runs well for the road ahead.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(802) 442-2888

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
897 N Bennington Rd Bennington, VT 05201
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(466 Reseñas)

XL
gravatar
Xiang L.
Amherst, MA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/03/2021
Service works fine
Service department should be much better than sales department.
No Recomendado

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/03/2021
Horrible service attitude
I am from MA and bought a car from Bennington hyundai recently. It took them 2 weeks to only to register the car in RMV. Meanwhile, they kept lying to me about the timeline and never did that on time. They never apologize for their delay and causing my inconvenience. On one Thursday, Fred told me to deliver the car on Friday morning and I waited for the whole morning without seeing anything. After I contacted him, he said it was snowy since morning and would contact driver to do it. Then I waited like a fool for the whole day without notification. On saturday, I cannot tolerate the deal and wanted to end it. So I paid them some money and they could deliver the car immediately. What a ridiculous story! As long as I pay some more money, they can deliver the car. Otherwise they can keep me waiting forever. Horrible service and unprofessional people.
No Recomendado
Ken P., Assistant Service Manager de Bennington Hyundai respondió el 02/03/2021 12:59 PM

Hello,
 Excuse me, but this is a service survey for the shop, not for sales. All you've done with this, is to trash the service department, sales do not see these. I'd ask sincerely that you do a rescore so our survey scores are not in the tank, which in fact takes money from both of the service support staff. It has to be all 5 stars in order to even average out to a 3 star survey.
  Sorry you had issues with sales, but I do ask for your help
Thank you

Ken Pallman
Hyundai Of Bennington
Assistant Service Manager
802-681-0823
Ken P., Assistant Service Manager de Bennington Hyundai respondió el 02/03/2021 01:02 PM

ps. this survey is a Hyundai survey, for Hyundai branded vehicles only

Ken Pallman
Hyundai Of Bennington
Assistant Service Manager
802-681-0823
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.