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Capitol Hyundai

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(6,968 Reseñas)
71
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5
273
Total de ReScores
4.8
Promedio de ReScores
71
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Capitol Hyundai is a proud member of the Del Grande Dealer Group. We are located in San Jose, CA, and serve drivers from all over the Bay Area. We stand behind Project 100: "Our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time!" Call us today to schedule an appointment! Capitol Hyundai is a proud member of the Del Grande Dealer Group. We are located in San Jose, CA, and serve drivers from all over the Bay Area. We stand behind Project 100: "Our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time!" Call us today to schedule an appointment!

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(408) 340-7321

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 4:30 PM
Sun
closed
* Pacific Time (Us & Canada)
1050 Capitol Expressway Automall San Jose, CA 95136
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(6,968 Reseñas)

MM
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Monica M.
San Jose, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/28/2022
0
Categoría: Service
Poor Customer Loyalty
My daughter and I have had Hyundai cars since 2013. Then with this last purchase I have had issue after issue. The first time I took my car in for the first service and a hose had to be replaced. Luckily that same day I was put in a loaner and then went back after two days and all was done. Second time, my car was making a lot of noise and I took it to the dealership right away. All was different this time. I was told to leave the car and I’d get a call the next day but no call. I was never given an explanation of the problem, my concerns were never addressed and I never got a rental. I didn’t get my car back till over a week after I dropped it off. Now I’m having another issue and all I’ve received is the run around. I have to leave the car for 7 to 10 days without a rental and then who knows how long it will take to fix it. All this should not be happening. The car is 2 years old, I drive it less than 20 miles on weekdays and only 15 miles for church on the weekends. I was given a LEMON! Make it right Hyundai!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.