I was skeptical when I called about needing an appointment over my lunch hour for an oil change, and I was told NO you do not need an appointment. When I arrived, I told them I was on my lunch hour, would they be able to do an oil change in that time. I was assured they could, and they did. I was impressed. Both of the guys up front were super nice, engaging and not condescending to me because I am a woman, like some shops are. Satisfied customer, will continue to use this shop for oil changes and any other car repairs I might need. THANKS!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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