I have only been to this shop a few times but sure wish I knew about them sooner. On my first visit one of the things that I noticed was how many women were bringing their vehicles for repairs. That was a sign to me that this is a shop that can be trusted. Every single person I encountered there is friendly. I also like that, as a woman, I can take my vehicle there and trust that they aren’t going to try to sell me on unnecessary repairs. When I took my vehicle in for inspection this year Richie informed me that my brakes passed but before next inspection they would need to be replaced. I like that he informed me of what work should be planned in the upcoming months so I can budget for that.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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