The Hyundai Case Management system at the corporate office caused the experience in replacing my transmission horrible. Lack of prompt communication and action resulted in my car repair taking three months. Dealership doesn't provide ride assistance or loaner vehicles. Corporate office response time was awful.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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