I've had Thomas Tengstrom service my various BMW's for over 25 years. There is no better BMW guru. When Mark McDowell and a bit later Thomas moved to Buckhead Autosport there was no question I would follow. What's really great is Stephen Adam's the owner is totally Customer centric, he has assembled a real world class team at this shop. Tyler came in as a service writer, Matt (Mark's Son) as a Mercedes specialist and the entire shop reflect a desire for excellence. Incredibly honest, very respectful of your pocket and they stand by their work. Even now living 100 miles away I still only let this team work on my 3 BMW's (four if you count my daughters). If you aren't using them now, start. You'll not regret it.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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