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Brown's Garage

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(59 Reseñas)
67
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
1
Total de ReScores
5.0
Promedio de ReScores
67
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(360) 427-2943

Horario del Negocio

Mon
7:30 AM - 4:30 PM
Tue
7:30 AM - 4:30 PM
Wed
7:30 AM - 4:30 PM
Thu
7:30 AM - 4:30 PM
Fri
7:30 AM - 4:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
21 Adonai Court Shelton, WA 98584
Reseñas de Brown's Garage's
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(59 Reseñas)

KC
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K C.
Shelton, WA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
01/19/2025
0
Nope!
Do your research into this place. There is a reason they move locations often. The bad dealings they have had w locals. I strongly suggest any other shop.

CH
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Cathy H.
Shelton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/16/2024
10
Dependable and friendly
Browns garage is friendly and dependable. They always do good work, use good parts, and co.municate with customer along the way. They explain and try to save me money. and everyone is friendly and professional.

PM
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P M.
Shelton, WA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/14/2023
0
Horrific!!
They scam people. Marlo has been known to steal money, steal cars and even steal parts. They close down and move around to keep their con going. I am horrified by this so called "business". Sure, they actually help some customers but that's only to keep up their facade. I have many people's testimonies as to their "values" and practices. Shame on you Marlo, shame on all of you.

BA
Bob A.
Shelton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/13/2023
cliente verificadoCliente Verificado
10
Excellent as always
I have been using Brown’ garage since their inception and have always had excellent service

AN
Andy N.
Shelton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/12/2023
cliente verificadoCliente Verificado
10
Excellent affordable service
My truck had multiple issues and they were able to diagnose and repair very quickly. I am really happy with service and affordable price. I will definitely come back

BS
Bruce S.
Shelton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/21/2022
cliente verificadoCliente Verificado
10
Glad I went to Brown's.
I took my truck to Brown's for some extensive work that needed to be done. It has a lot of miles on it and things need to be replaced. When I got it back, it ran great- for a while. More things needed fixing and, as some vehicles do, they gave out after other repairs were completed. Brown's took the truck in and fixed what needed fixing. One particular issue was extremely challenging but they stuck with it and put a huge amount of effort in to finding exactly what the problem was. They're great people and are willing to do what needs to be done without charging huge prices. I'll continue to be a customer of Brown's for my auto repair needs.
Marlo B., Owner de Brown's Garage respondió el 12/21/2022 09:39 AM

Thank you so very much Bruce!! Merry Christmas to you and your Family!


JM
Joseph M.
Shelton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/16/2022
cliente verificadoCliente Verificado
9
Very helpful, very professional. Very honest pricing.
I have had multiple cars worked on at Brown's from pil changes to.major engine work. They've always done the job well, charged a reasonable.price. and have gone the extra mile to make sure we were happy.

SL
Scott L.
Shelton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/15/2022
cliente verificadoCliente Verificado
10
Great Experience!
My 4 Runner is my child, I have no children. They Toyota Dealership in Bellevue tried to scam me into a water pump when one wasn't needed and that prompted me to look for a local mechanic for my T4R. My neighbor suggested Brown's garage, he had all good things to say. Now I entrust my baby with Marlo and her team. Recently I had my oil and tranny fluid changed. My car was done on time and and good job was done. I will be back!!

DD
Debra D.
Shelton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2022
cliente verificadoCliente Verificado
10
This is the place!!!
This will be last stop ✋️ if you are looking for a mechanic to do work on your vehicle. Thank you ?

DJ
Draedon J.
Shelton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/10/2022
cliente verificadoCliente Verificado
10
Satisfied customer.
I would recommend Brown's garage. Excellent service and the job was done in a timely manner.
Thank you all at Brown's garage.

Cliente verificado
Shelton, WA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/10/2022
cliente verificadoCliente Verificado
0
Not happy
I was dissatisfied as my car is a newer car and clean but when he finished my car the inside was full of mud the floor boards were all muddy and all over my dash and pretty much everything and the ares you put stuff on the side of your door had mud and the black plastic had a scratch as if he had tools on or in his had as he slid by the door. Also my radio station was changed . I will not be returning.
Marlo B., Owner de Brown's Garage respondió el 12/14/2022 08:16 AM

I am very sorry for your experience here,  I did give you a $100 gift certificate in your mail box for the lack of services that you received in my shop.   I do apologize for this, and we hope that you will accept our sincere apology.  


DC
Dee C.
Shelton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/02/2022
cliente verificadoCliente Verificado
10
Fast and reliable!
Always easy to work with our hectic schedule. They really care about your safety and has great customer service.

SB
Stephanie B.
Hoodsport, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/01/2022
cliente verificadoCliente Verificado
10
Great service and staff
Brown’s has always taken great care of us when we bring the car in for service. They’re upfront about what is needed and the cost is always very reasonably priced and always cheaper than the dealership. They have great employees and customer service. I recommend them for anything you need!

SB
Shawn B.
Shelton, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2022
cliente verificadoCliente Verificado
10
Goes above and beyond!!
We have taken both our vehicles to Brown’s Garage. The fixed our issues in a timely manner and even fixed a couple things not billed for. I cannot remember a garage I’ve ever gone to that has done this. These fixed were huge fixes but it has made a huge different for our daily driving. Thank you for the great service and staff!!

CS
Cynthia S.
Hoodsport, WA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/23/2022
cliente verificadoCliente Verificado
10
On time service. Good promotions.
I also like that they tell me what I will have to take care of in the upcoming year. It gives me time to prepare and also makes sure my car is well maintained. So important these days because cars are very expensive. Keep your car maintained.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.