Please never shop at Brotherton Cadillac of Renton.
They sold us a damaged 2024 Cadillac CT5. Underneath the front bumper was damage taped up with electrical tape to try and hide the damage. My wife took the Cadillac to the car wash and huge pieces of tape started hanging off the bottom of bumper. Spoke with ARUN VAIDYANATHAN GENERAL MANAGER asked him why it was not disclosed the car was damaged. He asked me why my wife and I didn't climb under car to inspect car. I told him we have bought several new cars and never had to climb under the car to inspect under for damage.. Expected the dealership to be more honorable and disclose they had damaged the car. After a long heated discussion he agreed to swap the car for a new one. Took four months to get new CT5 to the dealership. He told us to drive the one we had until the new one arrives and he would switch cars with us. He called to let me know car had arrived. He changed what he had promised and told me we would now have to trade car in on the new car not just switch it out. We made four payments on damaged car totaling $2,244.44. We lost all the money making these payments.
PLEASE NEVER DEAL WITH ARUN FOR ANYTHING. HE WILL NOT TELL YOU THE TRUTH AND DO A TYPICAL BAIT AND SWITCH. HE GIVES CAR SALES PEOPLE A BAD NAME.
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They sold us a damaged 2024 Cadillac CT5. Underneath the front bumper was damage taped up with electrical tape to try and hide the damage. My wife took the Cadillac to the car wash and huge pieces of tape started hanging off the bottom of bumper. Spoke with ARUN VAIDYANATHAN GENERAL MANAGER asked him why it was not disclosed the car was damaged. He asked me why my wife and I didn't climb under car to inspect car. I told him we have bought several new cars and never had to climb under the car to inspect under for damage.. Expected the dealership to be more honorable and disclose they had damaged the car. After a long heated discussion he agreed to swap the car for a new one. Took four months to get new CT5 to the dealership. He told us to drive the one we had until the new one arrives and he would switch cars with us. He called to let me know car had arrived. He changed what he had promised and told me we would now have to trade car in on the new car not just switch it out. We made four payments on damaged car totaling $2,244.44. We lost all the money making these payments.
PLEASE NEVER DEAL WITH ARUN FOR ANYTHING. HE WILL NOT TELL YOU THE TRUTH AND DO A TYPICAL BAIT AND SWITCH. HE GIVES CAR SALES PEOPLE A BAD NAME.