Your dealership covered up damage on my my brand new Cadillac CT5 2024 with black electrical tape!! And sold it this way. Are you kidding me!! 2,000$ in damage. When confronting Arun General Manager he turned it around on me, asking why my husband or I didn’t climb under the car and inspect it? So apparently Brotherton Cadillac doesn’t inspect their vehicles nor do they have integrity. Thanks for costing me time and money! I guess.... next time I purchase a brand new 55,000 vehicle I will climb under the car in my skirt and heels and inspect the vehicle myself. Because Brotherton Cadillac dealership doesn’t inspect nor take responsibility after they damage their Cadillacs.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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