One of the worst experience ever with Brickell Honda. They don’t care about keeping up with what they promised and don’t hold any ethics. We have paid full price for a Honda Odyssey with shipping. once we received our odyssey, it was not what was claimed on the website. The car would make noise, one of the side doors won’t open, cup holder scratched extensively, dirty carpets with dark spots, etc. to name a few things. I have pictures and videos of this sent to them. Richard and his manager Hans, both promised to fix it. But that was just to trick to buy time. After a couple of months passed and they completed rejected on what they promised. I have their email and text message conversations. I am taking action with this dealership and to prevent this from happening with other innocent customers. If anyone has this nasty experience with Brickell Honda, please reach out.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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