The services rendered was changing out of the tires. Due to their busy schedule and customers ahead it required some time. I was advised by Gus the supervisor a time required to fulfill the service. He kept his commitment as mentioned about ten minutes to the promised time.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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