I had the best experience yesterday at Positiv. I needed a smog check to renew my car registration, and saw they do smog checks on my way home. I called and asked if it was possible to get a smog check same day, and he asked how soon I could be there. I went right over, and I was in and out in about 10 minutes. All three gentlemen working there were so kind and professional. I always get gas there, but I’ve never gone in. The little store has everything – I couldn’t believe it. Such a great experience!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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