We appreciate your feedback and are glad to hear that you were pleased with the quality of the repairs on your Forester Touring AWD. It's like getting an all-new vehicle, minus the price tag! We completely understand the frustration of not having your car ready when expected. Timely communication is key, and it sounds like we could have done better in keeping you updated. We will certainly address this with our team to ensure smoother operations in the future. Your experience is valuable to us, and we’re here to make sure it gets better!