business image

Brandon Genesis

Puntuación Promedio
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(13 Reseñas)
100
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
100
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(813) 628-4444
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
9915 Adamo Drive East Tampa, FL 33619
Reseñas de Departamento de ventas'
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
4.6
(13 Reseñas)

SF
gravatar
Stacey F.
Zephyrhills, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/24/2021
cliente verificadoCliente Verificado
9
Categoría: Sales
Happy from Wesley Chapel
Great experience at Brandon Genesis. They were able to give me a price on a car that they purchased from another dealership that I had worked with via telephone, text and email - I could not get them to get to my price. Brandon Genesis purchased the same car from them and had it transported to Brandon dealership and gave me the price I was looking for! Very flexible and worked with me to ensure I was happy.

WM
gravatar
William M.
Jacksonville, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/19/2021
cliente verificadoCliente Verificado
Categoría: Sales
Everyone was great
Thank you so much for the new vehicle!
Recomendado

JB
gravatar
Joseph B.
Riverview, FL
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/05/2021
Worst service / never again
feel the same at Brandon Genesis. Worst service I have ever received, what ever happened to the service industry???? Never sent a car and then called me the next day to say I MISSED my appointment what a joke of a service garage
No Recomendado

EA
gravatar
Elizabeth A.
Riverview, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2021
cliente verificadoCliente Verificado
Categoría: Sales
Great experience
Andrew is the reason why i bought i was looking at other brands but his knowledge of the vehicle gave me the confidence that this vehicle is better than the others
Recomendado

YK
gravatar
yezen k.
Sun City Center, FL
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/09/2021
service center
This is a review for the service center, I called in on Tuesday 3-2-21 to get the first service done on the car, we confirmed Friday 3-5 someone will call me and be picking up the car between 9-11 while I was at work. No body called me and no body showed up. I call them around 2 pm and asked what happened no body came, no phone call, no nothing. the lady on the phone apologized and stated some one will call me back right away. we are now Tuesday 3-9 and still no call

2) on 3-8 I called the genesis concierge spoke with representative who called the dealer to see what's going on, never heard back again

3) I called this morning around 9 am (3-9-21) to genesis concierge and spoke with the representative who stated she called them and made me an appointment for 3-10-21 and I will be getting an email confirmation and someone will call me to come get the car between 9-11, same nonsense story

4) I than called at 11 am (3-9-21) to make sure that this was official and that we are all set to go for tomorrow, spoke with the representative who apologized and she will have the service rep call me right away to confirm. its now 2 pm no phone call, no confirmation, no nothing.
supposedly Genesis is suppose to be this luxury brand and the way they handle these things seems pretty mediocre at best. We are looking to get a new suv for the wife and we like the GV80, but with this much trouble just to do a simple oil change and when I purchased how they hyped up the convince of this service. We will be looking for her car else where, maybe a true luxury brand like Lexus or BMW will do a way better job at this. Extremely disappointing will never purchase or recommend Genesis ever again
No Recomendado

TM
gravatar
Timmie M.
Brandon, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2020
cliente verificadoCliente Verificado
Categoría: Sales
Easy to look around.
Not pushy salespeople.
Recomendado

MR
gravatar
Michael R.
Seffner, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/19/2020
cliente verificadoCliente Verificado
Categoría: Sales
Genesis
Had a good experience
Recomendado

RH
gravatar
Ryan H.
Riverview, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/09/2020
cliente verificadoCliente Verificado
Categoría: Sales
Great G70 Experience
Customer care and quality. Has handled everything in a timely manner
Recomendado

AO
gravatar
Alex O.
Sun City Center, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/01/2020
cliente verificadoCliente Verificado
Categoría: Sales
A great experience
Brandon Genesis made the entire experience easy and thorough. I felt no pressure to “sign” and was treated with respect.
Recomendado

DP
gravatar
Dominic P.
Saint Petersburg, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/12/2020
cliente verificadoCliente Verificado
Categoría: Sales
The people
Makes it happen.
Recomendado

HB
gravatar
Heather B.
Ruskin, FL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
06/09/2020
cliente verificadoCliente Verificado
Categoría: Sales
New Car
I went in to this dealership knowing what I wanted and was ready to buy. I didn’t have to utilize a sales person very much. Overall good service
Recomendado

WM
gravatar
William M.
Tampa, FL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/04/2020
cliente verificadoCliente Verificado
Categoría: Sales
Fantastic Service from Finding Vehicle to Delivery
Salesman Andrew Placido went out of his way to find a vehicle and follow through until it was delivered to the dealership, prepped and personally delivered it to my residence. At my residence during the COVID-19 Pandemic, Andrew spent two hours explaining every feature on the G-90, inputting my preferences and programming my garage doors. He picked up the trade-in and returned to the dealership. The transaction was flawless. Many thanks to Brandon Hyundai.
Recomendado

MK
gravatar
Marsilda K.
Tampa, FL
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/09/2019
cliente verificadoCliente Verificado
Categoría: Sales
Falsified Odometer Reading
I was sold a “new” car with over 600 miles in it and dealer claimed it only had 29.
No Recomendado
HEATHER W. de Brandon Genesis respondió el 10/11/2019 08:00 AM

Thank you for bringing this to our attention! I completely understand your concern regarding the mileage. I will be speaking to my manager about this and one of us will be reaching out to you soon.


Mostrando todos 13 Reseña
Negocios Cerca de Ti
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(1,216 Reseñas)
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(12 Reseñas)
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(516 Reseñas)
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(435 Reseñas)
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(331 Reseñas)
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.