I brought my car in for brakes, dropped off at 9:45 am. Additional problems were found.Told them to go ahead and repair. Initially told car should be completed by afternoon. Stopped by around 4:00 PM, was told we did not call you. I mentioned that was told earlier by Justin should be done by afternoon. Justin was present, he indicated that this was never said, he would call when ready. Told him, did not mater to me if they kept car overnight, he said it would be done that night. Told him, o keep vehicle since I had another appointment on the other side of town and could not wait for him to call. Justin mentioned they may not be able to keep car since there may no be enough room to park car inside. Told him I would be back the next day, Sunday. Sunday, Justin called and said I could pick up car. He mentioned they ran into another problem with the driver's side ABS sensor still firing off error codes. Justin said I could car was safe and I could take. He has ordered part and would not have until thursday. He would then call me and I could stop by and they would install and check codes. I still have not heard from Justin regarding the part that was ordered. My contact number is the same as he had called me on Saturday. The ABS light stilll comes on
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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