Proudly serving the retirement community of Sun City and the surrounding area of MenifeeProudly serving the retirement community of Sun City and the surrounding area of Menifee
Damage to my vehicle while in the shop, takes no responsibility!
I found Bradley Auto on AAA certified Auto Repair thinking it may cost more, but the services at a certified shop is highly recommended with AAA. I received my car back with damages that were not their prior. When I spoke with the manager Paul, he showed no concern or took any responsibility right off the bat. When I asked if he could review the cameras or videos to see what might have caused this he said, "He was no where near where my vehicle was damaged and that I would also need pictures of my vehicle before repairs were done to prove anything" while not answering my question or trying to help review what may have caused this. I received a 40 point inspection and diagnosis which I was charged 354.87 just to diagnose and then 350.00 for minor repairs/parts with an outcome that my vehicle was now damaged on the outside of the vehicle and that the shop claims the damages were done prior to bringing it in. They were 100 percent with absolute certanty not there before. I understand things happen, its life, but it is incredible for a AAA certified Auto Repair Shop to be responsible for damages to my vehicle and then not repairing it after being so careless and destructive. Paul the manager stated "It's an older vehicle anyway, good luck with reporting it." I do NOT recommend receiving services from this shop.
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