Staff was great and friendly. But when I left I saw they neglected to put air in my tires which was part of the service I visited their business to receive. But to be completely fair they did fit me into their days schedule so this is a minor thing to me.
While waiting I had a chance to observe how they treated their other customers. What I saw is it's a normal everyday way to simply 'treat the customers very well.' It was not the old we'll be nice in order to get your money attitude. They genuinely care about their customers.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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While waiting I had a chance to observe how they treated their other customers. What I saw is it's a normal everyday way to simply 'treat the customers very well.' It was not the old we'll be nice in order to get your money attitude. They genuinely care about their customers.