Listen, I am not really blaming them ... but this is their business. I explained that I was not a mechanic and asked for them to educate me and provide their recommendations. I ended up paying a thousand dollars more than expected which was still less than my dealership quoted. I got my quote by phone but the communication was better when in person.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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