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SureCritic / Mantenimiento de automóviles / Bob's Service Center
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Bob's Service Center

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(2,821 Reseñas)
88
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Programar Cita

Detalles de la Puntuación

5 stars
89%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
9
Total de ReScores™
4.0
Promedio de ReScores™
88
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Since 1987, Bob's Service Center has provided motorists in the White River Junction, VT area with comprehensive auto repair services that include Car & Truck Care, Electronic Services, Electrical Services, General Services, Heating and Cooling Services, Engine & Transmission, Miscellaneous Services, Towing, Transmission Services, and Since 1987, Bob's Service Center has provided motorists in the White River Junction, VT area with comprehensive auto repair services that include Car & Truck Care, Electronic Services, Electrical Services, General Services, Heating and Cooling Services, Engine & Transmission, Miscellaneous Services, Towing, Transmission Services, and Undercar Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time. ...more

Categorías
Mantenimiento de automóviles, Reparación de automóviles, Mantenimiento del coche
Contacto
(802) 295-2341
Visitar Sitio Web
Closed
Horario del Negocio

Horario del Negocio

Mon
7:30 AM - 4:30 PM
Tue
7:30 AM - 4:30 PM
Wed
7:30 AM - 4:30 PM
Thu
7:30 AM - 4:30 PM
Fri
7:30 AM - 4:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4 Ballardvale Dr White River Junction, VT 05001-2004
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Afiliaciones

Reseñas de Bob's Service Center's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(2,821 Reseñas)
Escribir una Reseña
Reseñas Recientes
PD
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Pat D.
Windsor, VT
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/13/2025
0
Over charges parts and labor
I didn’t know Bobs service center had new ownership when I brought my Rav 4 in for inspection. I was very disappointed with the changes.
The parts and labor were unfairly high. The mark up on parts was 100% or more. Wiper blades that can be bought nearby for under $30 each cost me $64.88 each plus $46.40 labor to install, about a 5 minute task. They post labor charges at $145 per hour. That should have been about $12 in labor.
To complete inspection I needed a fuel vapor canister that retails nearby for $439. Bobs sent me a quote of $904.30 plus $94.25 in labor. Then sent a second quote for $786.63 plus labor. Finally after I told Jen the price I found nearby for the exact same part, she changed me $550 plus labor.
I got a AAA battery for $239.99 but was charged $78.30 to install.
A $13 fuel cap cost $25.19.
$145 for diagnostics and $145 to change 4 tires that I brought with me.
Lastly, I paid $217 to remove and replace a flange holding up my exhaust. The next day I found my tailpipe hanging down. My husband had to wire it up till we could get back and have it fixed correctly.
This is a AAA certified service station!!
I will pass this complaint on to AAA and never do business with Bobs Service Center again.
Cliente verificado
Norwich, VT
Subaru Outback
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/25/2025
cliente verificadoCliente Verificado
7
Good, quick, reasonably priced service but need to invest in alignment equipment
Appreciate the quick turnaround and reasonable prices, but only found out after the service was performed that an alignment couldn't be done at Bob's. I have future work that needs to be done that requires an alignment and will likely need to go somewhere else for the whole job.
PS
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Patti S.
Sharon, VT
Ford Escape
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/15/2024
cliente verificadoCliente Verificado
9
True change, oil light reset
Service was friendly and completed as requested.
Cliente verificado
Land Rover Defender
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2024
cliente verificadoCliente Verificado
10
Car Owner
Very prompt, accommodating and professional. Excellent work
ML
Morine L.
Mazda CX-30
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
10/01/2024
cliente verificadoCliente Verificado
5
Inspection
The girl at the cash register was nice. The guess in service, not the friendliest. I needed my car inspected, and haven't been impressed with Randy's lately so I thought I would try a different place.
AH
Allen H.
Hartford, VT
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/01/2024
cliente verificadoCliente Verificado
10
Great service
Vehicles were done on time, I was called when they were ready!!
RC
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Richard C.
Norwich, VT
Honda CR-V
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/27/2024
cliente verificadoCliente Verificado
10
Excellent always
Appointment was scheduled promptly, work was done promptly.
MR
Mike R.
Toyota Prius Prime
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/24/2024
cliente verificadoCliente Verificado
10
Excellent Service
Another excellent, same day requested service. Low tire pressure sensor, checked out all tires, no leaks! Leaving for long trip Thursday. Very kind, helpful, personal and professional experience. Thank you!
Cliente verificado
Honda CR-V
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/22/2024
cliente verificadoCliente Verificado
9
Thanks Bob
Bob's was suggested by a friend. I would call them again. Repair was successfull but....these days garages do not seem to have parts in the garage. Must order parts, wait for them to arrive, then get in line for the installation. Seems to be the standard operating procedure.
PS
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Patti S.
Sharon, VT
Ford Escape
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/18/2024
cliente verificadoCliente Verificado
10
70,000 mile service
Service persons were very pleasant and easy to interact with.
DL
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David L.
Wilder, VT
Nissan Frontier
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/15/2024
cliente verificadoCliente Verificado
10
helping me keep this old truck on the road
new exhaust and help fixing an evap leak and we're good for another year.
Cliente verificado
Hartford, VT
Jeep Cherokee
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/13/2024
cliente verificadoCliente Verificado
8
Inspection
They got me in quick and were done quick and the price was reasonable.
Cliente verificado
Toyota Prius
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/13/2024
cliente verificadoCliente Verificado
10
Inspection
Great service, friendly staff.
VA
Vivian A.
Hyundai Elantra
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/12/2024
cliente verificadoCliente Verificado
10
Flexibility and professionalism
Flexibility and professionalism
GD
Gary D.
Norwich, VT
Audi A4
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/12/2024
cliente verificadoCliente Verificado
10
Audi A4Quarttro
Quality service as usual. Pleasant and honest.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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