The entire experience could not have been any better. I started by searching the online inventory. I was interested in purchasing a new vehicle and I wanted a sunroof. That is very important to me. The website allowed me to filter by vehicles that have a sunroof. I then looked at the vehicles and found one that I really liked. The next morning I drove to the dealership and located the vehicle I admired online. Using the inventory number, it took me three minutes to find it, and a sales person came out in four minutes. It was even a half hour before they formally opened. I took a test drive while they evaluated my trade in. Then we started the paperwork. I was driving my new car home within three hours. It could not have been any better.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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