In November I ended up having to shop for a new car after my car was totaled. I was very specific about the kind of car I was looking for down to the color and trim. From the moment I reached out everyone at Bob King has been great, especially Brandon! I gave him a little bit of a hard time because I was searching for the car that I wanted in a 400mi radius and it took me about a week to make a physical visit to the dealership however, not once did I ever feel pressured in any way.
The test drive went great as well, I got to enjoy the car's features and capabilities while Brandon and I carried on an everyday conversation.
The financing process was super easy and Bob encouraged me to take my time to read through all of the material I had to sign if I had any questions or was unsure about anything.
The main thing that won me over with this dealership was their transparency on pricing. Being my search radius was so wide I asked many dealers for pricing out the door to help me compare deals. Many dealerships ignored my request or gave me extreme pushback however, Bob King was clear-cut with their pricing from day 1 with me.
They will be my first choice in 2023 when I am looking to purchase another car!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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The test drive went great as well, I got to enjoy the car's features and capabilities while Brandon and I carried on an everyday conversation.
The financing process was super easy and Bob encouraged me to take my time to read through all of the material I had to sign if I had any questions or was unsure about anything.
The main thing that won me over with this dealership was their transparency on pricing. Being my search radius was so wide I asked many dealers for pricing out the door to help me compare deals. Many dealerships ignored my request or gave me extreme pushback however, Bob King was clear-cut with their pricing from day 1 with me.
They will be my first choice in 2023 when I am looking to purchase another car!