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BMW MERCEDES SERVICE

Puntuación Promedio
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(541 Reseñas)
98
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Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
98
Puntuación Neta de Promotores ®

Detalles del Negocio

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BMW MERCEDES SERVICE is SHERMAN OAKS’ LEADING INDEPENDENT German Car Service & Repair Shop Since 1973!. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Sherman Oaks has to offer.

Our family of technicians and service staff sees their
BMW MERCEDES SERVICE is SHERMAN OAKS’ LEADING INDEPENDENT German Car Service & Repair Shop Since 1973!. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Sherman Oaks has to offer.

Our family of technicians and service staff sees their work here at BMW MERCEDES SERVICE as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction.

BMW MERCEDES SERVICE was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes BMW MERCEDES SERVICE the best car service in Sherman Oaks!
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Categorías
Mantenimiento de automóviles, Mantenimiento del coche, Reparación de automóviles
Contacto
(818) 990-4621

Horario del Negocio

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
4357 Woodman Ave Sherman Oaks, CA 91423-3030
Reseñas de BMW MERCEDES SERVICE's
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(541 Reseñas)

SH
Samantha H.
Encino, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2025
cliente verificadoCliente Verificado
10
Helpful and been serving here for a decade
They do a great job and decent pricing as well are conscientious about costs

Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2025
cliente verificadoCliente Verificado
10
Perfect service
I am using this shop service for ten years. They are always knowledgeable, fast and courteous. Highly recommended shop!
JIM B. de BMW MERCEDES SERVICE respondió el 03/22/2025 09:35 AM

It's fantastic to hear that you've been with us for a decade! Your loyalty speaks volumes, and we're proud to have earned your trust over the years. Our team aims to blend knowledge with efficiency (and perhaps a sprinkle of charm), so it's great to know you appreciate our efforts. We appreciate your recommendation and look forward to keeping your vehicle in top shape for many more years to come. Remember, we'll always be here when you need us—hopefully not too often, because that means you're driving trouble-free!


RU
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2025
cliente verificadoCliente Verificado
10
Service
Always good and fast service
JIM B. de BMW MERCEDES SERVICE respondió el 03/17/2025 09:35 AM

We appreciate your positive feedback! It’s great to hear that you found our service both good and fast. We aim to keep things moving swiftly so you can get back on the road without missing a beat. Looking forward to keeping your ride running smoothly!


LS
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Lou S.
Valley Village, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/12/2025
cliente verificadoCliente Verificado
10
A+
Always honest, reliable, trustworthy, and efficient. There is never an effort to sell a service that is not needed. We have been a customer for over a decade and will remain so.
JIM B. de BMW MERCEDES SERVICE respondió el 03/15/2025 09:36 AM

It sounds like we've earned our 'trusty service' badge with you! It's fantastic to hear that you've found us honest and reliable over the years. We pride ourselves on providing just what you need—no extra fluff or unnecessary add-ons. After all, we're here to keep your vehicle running smoothly, not to give you a sales pitch that could rival a used car lot. We're glad to have you with us for the long haul!


GR
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Gary R.
Van Nuys, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/05/2025
cliente verificadoCliente Verificado
10
A PLUS FOR SERVICE AND REPAIRS
THIS IS BY FAR THE ONLY PLACE IN TOWN TO TAKE YOUR CAR FOR SERVICE AND REPAIRS..
JIM B. de BMW MERCEDES SERVICE respondió el 03/08/2025 09:36 AM

We appreciate your confidence in us and are delighted to be your go-to spot for car service and repairs. It’s always nice to hear that we've hit the mark! Our team works hard to keep those wheels rolling smoothly, and your support fuels our commitment. Here’s to many more miles together, all in fine driving condition, of course!


LG
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Lorry G.
Sherman Oaks, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/03/2025
cliente verificadoCliente Verificado
10
Car service
My go to place for car service. Seem honest, reliable, clean shop, ready when promised. Will continue to use them whenever needed.
JIM B. de BMW MERCEDES SERVICE respondió el 03/06/2025 09:35 AM

It's great to hear that you've found your go-to spot for car service! An honest and reliable shop is as rare as a unicorn these days, so we're glad we could earn your trust. We promise to keep the shop clean and our timelines precise—no car magic tricks here. Don't hesitate to reach out whenever your car needs a little TLC. Your support means a lot!


MA
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Michael A.
Sherman Oaks, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2025
cliente verificadoCliente Verificado
10
Excellent service
Very quickly, fare price, excellent service.
JIM B. de BMW MERCEDES SERVICE respondió el 02/27/2025 09:36 AM

We're glad to hear that you had a fast and friendly experience with us! It's always our aim to provide both value and quality service. If we could add a dash of caffeine to our mechanic's workshop to make everything even quicker, we would! We appreciate your support and look forward to serving you again.


TR
Terry R.
Studio City, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2025
cliente verificadoCliente Verificado
10
2002 M3 Service
As always my car had a service and came back like a brand new car…
So beautiful to drive I just didn’t want to get out…ha!
JIM B. de BMW MERCEDES SERVICE respondió el 02/22/2025 09:36 AM

It's fantastic to hear that your car feels as good as new after the service! We love transforming vehicles into such smooth-riding machines that they tempt you to keep cruising. We're glad you're enjoying the drive—just remember, even the best rides need a pit stop now and then! Looking forward to your next visit.


JG
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Joyce G.
Studio City, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/18/2025
cliente verificadoCliente Verificado
10
I always bring my Mercedes to Jim’s shop for my annual service. Both Jim and Dmitry are very professional and very nice. They always call me if my car needs somethibg repaired.
Their shop is very well maintained.
JIM B. de BMW MERCEDES SERVICE respondió el 02/21/2025 09:36 AM

We appreciate your recognition of our shop’s cleanliness! We believe that a tidy space is the foundation for top-notch service. A spotless environment helps us maintain our sense of humor while keeping those engines running smoothly. Your feedback encourages us to keep it shining bright!


SM
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Sabrina M.
BMW 228i Gran Coupe xDrive
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/11/2025
cliente verificadoCliente Verificado
10
Fast service
Great service
JIM B. de BMW MERCEDES SERVICE respondió el 02/14/2025 09:37 AM

We really appreciate you taking the time to share your experience. It’s wonderful to know you enjoyed our service. We strive to make every visit as smooth as a perfectly tuned engine. If there’s anything specific you loved, we’d love to hear more about it!


Cliente verificado
Studio City, CA
Mercedes-Benz C300
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/10/2025
cliente verificadoCliente Verificado
10
Mercedes C300 A5 Service
Our go-to place for all of our cars for many years. Extremely professional and competitively priced.
JIM B. de BMW MERCEDES SERVICE respondió el 02/13/2025 09:36 AM

It's fantastic to hear that we're your go-to spot for all your automotive needs! We pride ourselves on combining professionalism with competitive pricing, but it sounds like we’re really hitting the mark for you. We appreciate your loyalty and promise to keep the wheels turning smoothly for many more years to come. Here's to many more trouble-free miles!


AC
Allen C.
Studio City, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2025
cliente verificadoCliente Verificado
10
Battery Service on X1 and X3
High quality and great service as usual.
JIM B. de BMW MERCEDES SERVICE respondió el 02/03/2025 09:35 AM

We appreciate your feedback! It's fantastic to hear that our high-quality service continues to meet your expectations. We're dedicated to keeping your vehicle in top shape, and it's always a pleasure to assist. If there’s anything else we can do for you, just let us know!


Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/24/2025
cliente verificadoCliente Verificado
10
Amazing service!
Very knowledgeable, honest and fast.
JIM B. de BMW MERCEDES SERVICE respondió el 01/27/2025 09:34 AM

It's fantastic to hear that you found our team to be knowledgeable, honest, and quick. We believe that getting your vehicle serviced shouldn't take longer than a coffee break (unless you're really savoring that coffee). Your feedback is much appreciated, and it motivates us to keep up the good work!


EH
Elizabeth H.
Sherman Oaks, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/13/2025
cliente verificadoCliente Verificado
10
They are the best!
Excellent service..can’t say enough about how stellar service is including bodywork!
JIM B. de BMW MERCEDES SERVICE respondió el 01/16/2025 09:35 AM

We're excited to hear that you think our service is stellar—it's always nice to know that our hard work shines through! Whether it's keeping your ride in top shape or giving it a makeover with some bodywork, we aim to make every experience a smooth ride. Your kind words are much appreciated, and we're glad to have you as part of our BMW and Mercedes family!


JA
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Jennifer A.
Mercedes-Benz ML350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/28/2024
cliente verificadoCliente Verificado
10
Pleasant and Efficient
Easy drop off and check-in. Service took about 2-3 hours. Received a text message saying that it was ready to collect. Was given a quick explanation of work completed. Everything went smoothly. Thanks!
JIM B. de BMW MERCEDES SERVICE respondió el 12/28/2024 08:12 AM

We're glad to hear everything went smoothly during your visit! It sounds like you experienced the kind of service that even your car appreciates - efficient and hassle-free. We aim to take the stress out of car care, so it’s great to know that we hit the mark. If our texting skills ever get too good, we might have to start charging for poetry! Looking forward to taking care of your vehicle in the future.


Mostrando Reseña 1 - 15 de 541 en total
Cupones de servicios y Publicaciones
We're thrilled to hear you had a friendly and quick fix for your 740i! 🚗🔑 It’s great to know that our key skills are on point—even for a classic! Thanks for choosing us! 😊 #BMWService #KeyMasters
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We're thrilled to hear that Jim and Dmitry got your steering wheel back in shape! 🚗🔧 Now you're ready to steer towards adventure! Thanks for trusting us with your ride! 🙌 #BMWMercedesService #DriveHappy
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Thank you for your fantastic review! We're delighted to know we hit the sweet spot of timeliness, professionalism, and affordability 🚗💨. Our team is always here to keep your ride in tip-top shape without breaking the bank! #BMWService #AutoCare
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We're blushing! 😄 Huge thanks for the shout-out to Dimitri and Jim! We're thrilled you trust us with your Mercedes—after all, good service is like a fine wine, it just gets better with time! 🍷🚗 #BMWMercedesService #FiveStarCare
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🚗💨 We're thrilled to hear you think we're "great" and speedy! Quality work at fair prices? That’s our jam! Thanks for trusting us with your ride. We promise to keep the good times (and the great service) rolling! 😉 #BMWMercedesService #WeAppreciateYou
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Thanks for the stellar review! 🚗✨ We're thrilled to be your go-to team for all things BMW and Mercedes! Trustworthiness and expertise are our middle names (well, not really 😉). We appreciate your support! #CustomerLove #AutoExperts
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Thanks for the awesome review! 🚗 We're thrilled to hear you felt well-informed on your first visit. We believe knowledge is power—especially when it comes to car care! 🛠️ Ready for your next adventure? #BMWMercedesService #CarCareHeroes
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We're thrilled to hear that Jim and Dimitry got your BMW back on the road! ?? Understanding is half the battle, and we’re here to win it! Thanks for trusting us with your ride! #BMW #MercedesService
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We’re thrilled to be your go-to for top-notch service! ?✨ Your fantastic review revs up our engines and keeps us motivated! Thanks for trusting us with your ride! #BMWMercedesService #TopNotchCare
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We’re revved up to hear you enjoyed our friendly, efficient service! ?❤️ We promise to keep those engines running smoothly without breaking the bank. Thanks for the glowing recommendation! #BMWMercedesService #AutoExperts
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Thanks for the love! ?❤️ We're thrilled to be your go-to for all things automotive. Your trust means the world to us! We promise to keep your rides in top shape, so you can focus on the road ahead. ?️ #BMWMercedesService #CustomerLove
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We appreciate your trust in us! ?✨ Reliability is our middle name (well, sort of)! We're thrilled to hear you enjoy our top-notch service at reasonable prices. Let’s keep your wheels turning smoothly for miles to come! #BMWMercedesService #CarCareExperts
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We're thrilled to hear you found our pricing fabulous! Our team loves sharing their knowledge—it's what keeps the engines running smoothly! ?? We appreciate your support! #BMWService #MercedesMaintenance
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We're blushing! ? Thanks for the kind words about our amazing team and timely service! We love keeping your ride in tip-top shape without breaking the bank. See you next time for more car magic! ?✨ #CustomerCare #BMWMercedesService
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We're thrilled to hear you were in and out quicker than a pit stop! ⏱️? Your satisfaction is our ultimate drive. Thanks for trusting us with your ride! #CustomerCare #BMWMercedesService ?✨
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Thank you for the glowing review! We strive to be the best pit stop for your luxury rides. ?️✨ Your loyalty means the world to us. We promise to keep your wheels in top shape! ?? #LuxuryCars #BestService
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We’re thrilled to have you back! ? Good service is our fuel, and we’re here to keep your ride running smoothly. ?? Thanks for trusting us again! #BMWMercedesService #CustomerForLife
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Thanks for the shout-out! ?✨ We believe a clean garage and clear explanations are the keys to automotive happiness. Your OCD is safe with us! ? #BMWMercedesService #CleanAndClear
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?? Wow, we’re blushing! Thank you for trusting us with your Mercedes! We're thrilled to be your go-to team for fantastic service. We promise to keep delivering excellence – just like your ride! ? #BMWMercedesService #ThankYou
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We appreciate the love! ? Trusting us with your ride means the world. We're here to keep your car running smoothly — no BS, just good vibes! ?? Thanks for choosing us! #BMWMercedesService #CarCareExperts
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We're revving up our appreciation! ?? Thanks for your kind words. We're thrilled to keep your ride ready for the road. Until next time, stay tuned for great services! #BMWMercedesService #CustomerAppreciation
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Wow, nearly 20 years of trust! ?✨ That's like a lifetime in car years! We're so grateful for your loyalty and kind words. Here’s to many more miles together! ?️ #BMWMercedesService #TrustTheExperts
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Thanks for the awesome review! We promise to keep your car running smoothly without breaking the bank. ?? Your trust in us fuels our passion for maintenance! ?✨ #BMW #MercedesService
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A treasure? We’ll take that! ? Thanks for trusting us with your BMW and Benz for over 20 years! Jim, Dimitri, and our expert team are always here to bring your ride back to life—beautifully and affordably! ?✨ #CustomerAppreciation #BMWMercedesService
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We’re thrilled to hear you had an outstanding experience with Jim and Demetri! ?✨ It’s always great to know we’re providing the best service! Thanks to Rome for the referral! Keep those engines humming! #BMWService #MercedesMaintenance
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?? Thanks a million for the thumbs up! We strive to make your car care journey as smooth as the ride itself. Efficiency is our middle name (well, not really, but you get the idea)! ?️? #BMWMercedesService #SmoothRides
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Thank you for the fantastic review! ?✨ We promise to keep your car running smoother than your favorite playlist! ? We're thrilled to be your go-to for all things BMW and Mercedes! #CarCare #BestInBusiness
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We're blushing! ? Thanks for recognizing our dedication to top-notch service. We strive for excellence here at BMW MERCEDES SERVICE, and your kind words fuel our passion! ?? #ServiceKings #DrivingExcellence
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We're honored to have your family as part of ours for over 25 years! ?❤️ Jim's passion for all things BMW shines through in every service. Here's to many more years of keeping your rides in top shape—no matter the generation! #FamilyTradition #BMWLovers
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We're thrilled to hear you had a speedy experience! ?? From tow to go in just a day? That's our kind of magic! Thanks for trusting us with your ride! ? #BMWMercedesService #FastAndFuriousRepair
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Thank you for the stellar review! ? Dimitri and Jim are thrilled to be your go-to gearheads. We promise to keep your ride as smooth as butter! ?? #BMWMercedesService #CarCareExperts
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Cheers to years of top-notch service! ? Jim and Dimitri are our secret sauce. Thanks for the love! ? #CustomerAppreciation #FiveStarService
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Thanks for the ⭐⭐⭐⭐⭐ review! We know the importance of a cool ride, and we're thrilled we could keep your AC in shape. Stay cool in your ride! ?❄️ #CustomerSatisfaction #ACService
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Thank you for the 5-star review! We're thrilled to hear that you found our service very professional. ? We appreciate your support and look forward to helping with all your automotive needs. #CustomerSatisfaction #ProfessionalService
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We're thrilled you've been part of our auto family for 20 years! ? Jim and Dmitry appreciate your trust and always strive to provide top-notch service. Thanks for the glowing review! #CustomerSatisfaction #AutoService
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We're thrilled to hear that you find our service consistently great and reliable! ? Thank you for choosing BMW MERCEDES SERVICE! We're here to keep your car running smoothly. #ExpertService #CustomerSatisfaction
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Thanks for the love, Marshall! ? We're thrilled to hear that you've had a great experience with us. Your kind words truly motivate us to keep delivering top-notch service. See you on your next visit! #CustomerSatisfaction #BMWMercedesService
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We're thrilled to hear that your car is running smoothly! ?? Thanks for the two thumbs up! We appreciate your support and look forward to serving you again. #HappyCustomers #SmoothRide
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Thanks for the 5-star review, Jack! We're thrilled to hear that you found our team honest, efficient, and qualified. Your support means a lot to us! ?? #CustomerAppreciation #BMWMercedesService
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Thanks for sticking with us for 15 years! We appreciate your support and kind words. We're thrilled to hear that you've had an excellent experience with our team. ?? #CustomerAppreciation #15YearsStrong
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Cheers, Michael! ? We're thrilled to be your go-to for top-notch service. Your loyalty and kind words keep us motivated to deliver the best! ??️ #CustomerAppreciation #AutoServiceExcellence
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? Thanks for the glowing review! We're thrilled to be your go-to shop for all things car-related. Keep cruising, and feel free to reach out if you need anything! ?? #CustomerAppreciation #AutoCare
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? Thank you for your kind words! We take pride in our professional service and love keeping your M3 in top shape. Your support means the world to us! #BMW #MercedesService ?
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Hey there, Rick! ? Thanks for the kind words! Jimmy and the team are thrilled to hear such an amazing review. We're here for all your European car needs! ?️ #EuropeanCar #ProfessionalService
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Thanks for choosing us as your go-to spot! ? We're thrilled to be your top choice for car care. Looking forward to keeping your wheels in top shape! #CustomerAppreciation #CarCare
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Thanks for the stellar review! We're thrilled to hear that you had a top-notch experience with us. Let's keep those Bimmers purring! ?? #TopNotchService #BMWLovers
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? Wow! We're so grateful for your 5-star review, Reggie! It's awesome to hear that you're happy with our service. Jim and Demetri will be thrilled to hear your kind words. Thanks for making us your go-to! ?? #HappyCustomers #BMWMercedesService
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Thanks for the 5-star review! ? We're thrilled to hear that you had a positive experience with us. We take pride in our clean shop, timeliness, and friendly service. We'll be here for you when your car needs us! #CustomerSatisfaction #BMWMercedesService ?
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Thanks Marilyn! We're thrilled to hear you're so happy with the transformation of your car. ? Our goal is to always keep our customers smiling behind the wheel. Don't forget to share the love! #CarCare #HappyCustomers
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Hey there ?! Thank you for being a loyal customer! ? We strive to keep our service quick and efficient for you. We're glad we could solve the problem with your car! See you next time #HappyCustomers #EfficientService
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Thanks for the 5-star review! ? We're thrilled to hear that you and your car left happy. Our team takes pride in providing top-notch Mercedes maintenance and repair services. We appreciate your support! #HonestTechnicians #HappyCars
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Thanks for the stellar review! It's great to hear you had a top-notch experience with us. We're always here to keep your wheels turning smoothly. ?? #CustomerSatisfaction #AutoService
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Thanks for the love, Terry! We appreciate your trust in our service. We always strive to take care of our clients and their cars. Can't wait to welcome you back! ?? #CustomerSatisfaction #AutoCare
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? Thanks for the ⭐⭐⭐⭐⭐ review, Barbara! We're thrilled to have been your go-to for years. We appreciate your loyalty and promise to keep delivering top-notch service! ?? #CustomerAppreciation #FiveStarService
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????? Thank you for your glowing review! We're thrilled to have provided you with excellent service for many years. We appreciate your recommendation! #BMW #MercedesService #ShermanOaks
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? Thank you for your amazing review! We're thrilled to be the best choice for all your car needs. ?? Your support means the world to us! #CustomerAppreciation #BestCarService #ShermanOaks
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.