Got a estimate on a repair. A small dent, a few hours work I was told. I dropped off my Jeep and they waited until 8 hours later to even attempt to pull my Jeep into their garage. Then I was told it would be two more days to fix. My estimate said 0 days and it’s a small bump. I told Justin jordon the person I was dealing with the whole time that it was bad service to not even start my Jeep until mid day the following day from my appointment and that I couldn’t go 4 days without my Jeep. He told me “well you don’t have to have your work done here”. I said “absolutely, I’ll be right down to pick up the Jeep.” So I missed a days work to have nothing done to my Jeep and be treated like that from Justin. Horrible service and I will continue to put a review on any site I can find and let everyone I know hear about my horrible experience with Blaise Alexander in Mansfield and how disrespectful and unprofessional their body repair worker was.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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