I have been to many mechanics and have never felt that they truly care about you as a customer. Walking into the building they are friendly and warm when talking to you. I had my car diagnosed at another place and the things I was told needed fixed ended up not being the case. My car is running like a champ again.
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Mark G. de Black Label Performance respondió el 12/20/2013 11:09 PM
Angie, it is truly wonderful to read the words you wrote in your response. This is what we strive for. We are very happy to hear that you were so pleased with our service. Please let us know if we can help with anything else.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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