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Birdsong Automotive

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(395 Reseñas)
85
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Detalles de la Puntuación

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
85
Puntuación Neta de Promotores ®

Detalles del Negocio

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Birdsong Automotive provides tire, brake, alignment, engine repair, and oil change services to the Lubbock, TX area. Birdsong Automotive provides tire, brake, alignment, engine repair, and oil change services to the Lubbock, TX area.

Categorías
Mantenimiento de automóviles, Mantenimiento del coche, Reparación de automóviles
Contacto
(806) 722-2046
Closed
Horario del Negocio

Horario del Negocio

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
5601 130th St. Lubbock, TX 79424
Obtener Direcciones
Reseñas de Birdsong Automotive's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(395 Reseñas)
Escribir una Reseña
Reseñas Recientes
DH
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David H.
Lubbock, TX
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/26/2024
0
Horrible Business
I do NOT recommend this business. My wife and I took our 2013 Jeep Wrangler to them for repairs for two years. They were unable to find the issue, but often had other repairs (other than the ones we went in for) to do. In the end, I had to replace my entire engine, cadilidic converters, and all the hoses associated because they did not do basic engine care (secure the air filter cap, thus my engine sucked up dirt for two years). When confronted with the issue, they denied any responsiblity and were not helpful. They are incompentent at best and most likely negligent from our experiences. There were several other smaller issues we had with them too but I want to keep this short. -DMH
CS
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CHARLIE S.
Ford F-350 Super Duty
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/27/2023
cliente verificadoCliente Verificado
10
VERY D
DONE THE WORK IN A TIMELY MATTER
TB
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TOMMY B.
Lubbock, TX
Chevrolet Avalanche
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/28/2023
cliente verificadoCliente Verificado
10
Great service
They diagnosed the problem concerning my a/c venting problem and made the repair at a reasonable cost. They also checked the alignment on my vehicle and performed it as well. Heath was my service advisor and worked with me through the entire process. This wasn't my first experience with Birdsong Automotive which is why I returned again.
RD
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ROD D.
Lubbock, TX
Toyota 4Runner
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/25/2023
cliente verificadoCliente Verificado
10
Rating
The service was excellent and the price was reasonable. They are a great group of people to do business with.
KH
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KENNETH H.
Jeep Wrangler
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/14/2023
cliente verificadoCliente Verificado
10
Repair to cooling system, 2016 Wrangler.
Joel and Heath are professionals, it is obvious they love their work and very important for me, they know Jeeps! I had over-heating issues, not unusual with a 7-year old vehicle with +100K miles!
It took a bit, but they found the issue. Our conversation early on described what may have to be done, even to the point of major engine repair. However, they explained that all options would be explored before spending big money, and sure enough, the found the gremlin without tearing into the motor. I appreciate their communication, honesty, and quality work. And...they like Jeeps!
RD
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ROD D.
Lubbock, TX
Toyota 4Runner
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2023
cliente verificadoCliente Verificado
10
The staff was very professional and friendly. The work on my vehicle was completed with in the agreed timeline and the pricing was reasonable.
The staff was both professional and friendly. The work on my vehicle was completed on time and within a reasonable price range. I highly recommend them for all your auto maintenance.
KH
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Kenneth H.
Plainview, TX
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2023
10
2016 Jeep
Excellent facility, excellent communication from Joel and Heath. They found oil and coolant leaks I never would have thought about. Work completed when and as promised, we highly recommend them!
SB
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SCOTT B.
Chevrolet Equinox
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2023
cliente verificadoCliente Verificado
10
Mystery oil leak and check engine light came on.
They went above and beyond to make sure car was in tip top shape.
JF
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JEFF F.
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/10/2023
cliente verificadoCliente Verificado
10
Oil Change
Mom of new drivers here. I trust Birdsong to take care of their vehicle needs. They also come away with new knowledge about being car owners. Thank you for taking care of my kiddos!
SB
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SCOTT B.
Chevrolet Equinox
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/29/2022
cliente verificadoCliente Verificado
10
Mystery oil leak and check engine light came on.
Great service! Fixed our problem and gave us great advice about caring for the car going forward. Also love the new website where you can see what work has been done and when maintenance is due.
JC
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JOEL C.
Toyota Sequoia
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/15/2022
cliente verificadoCliente Verificado
10
AWESOME SERVICE
Great service. Awesome facility, looking forward to the new oil change addition. Brad has assembled a great team.
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Valued Customer
Lubbock, TX
Chevrolet Caprice Police Patrol Vehicle
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2022
cliente verificadoCliente Verificado
10
I send all my commercial vehicles to Birdsong
They’ve performed tie-rod replacements, complete brake work, transmission work, catalytic converter replacement, engine maintenance, and have been quick, dependable, honest, and reliable.
GM
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GLEN M.
Ford F-150
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/23/2022
cliente verificadoCliente Verificado
10
Spark plug change for 2005 Ford F250
Contacted Birdsong Automotive about changing the spark plugs on my 2005 Ford F250. Dropped my truck off in the morning and they had completed the spark plug change (with no broken spark plugs) by mid-afternoon. I am pleased with their work.
JS
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JACKIE S.
Ford Bronco
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/12/2022
cliente verificadoCliente Verificado
10
Birdsong Automotive is great!
From the initial contact until the work was completed, I was very impressed. I will use Birdsong again. They got right on it when they promised and got it done. Everyone is very helpful and friendly.
KF
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KATHY F.
Buick Encore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/12/2022
cliente verificadoCliente Verificado
10
Great service
Recently moved here, looking for an honest and reliable car service center. Birdsong is it! Thanks Heath and the team for taking such good care of our little car and getting her back on the road.
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